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Pitney Bowes MAILSTATION 2 User Manual

Pitney Bowes MAILSTATION 2
81 pages
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Operator Guide
US English Version
Digital Postage Meter

Table of Contents

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Pitney Bowes MAILSTATION 2 Specifications

General IconGeneral
BrandPitney Bowes
ModelMAILSTATION 2
CategoryDigital Mailing system
LanguageEnglish

Summary

1. Introduction

Equipment Specifications

Provides detailed technical specifications for the mailing system equipment.

Important Safety Notes

Details essential safety precautions for operating office equipment and the mailing machine.

Important Telephone Safety Instructions

Provides critical safety precautions related to connecting and using the machine with telephone lines.

3. Running Mail

Applying Postage Methods

Details various ways to apply postage, including direct keying and using scale features.

Keying In the Postage Directly

Explains how to manually enter the exact postage amount when known.

Using the Optional Scale with Optional Internal Rating

Guides on applying postage using the scale and internal rating features.

Entering Weight Manually with Optional Internal Rating

Details how to manually input weight when using the internal rating feature.

5. System Settings

Setting/Disabling the Lock Code

Explains how to set up or remove a password to prevent unauthorized access.

Scale and Weight Management

Covers resetting the scale, viewing metric weight, and managing weight hold mode.

Setting the High Value Warning

Explains how to set a warning for manually entered postage values exceeding a specified amount.

Setting the Low Funds Warning

Guides on setting a warning for when the postage funds reach a low level.

Using Intra BMC ZIP Code Groups

Explains how to set up ZIP code groups for USPS pre-sort discounts.

6. Accounting Options

Turning Accounting Feature ON or OFF

Guides on enabling or disabling the accounting feature for tracking postage.

Creating an Account

Explains how to set up new accounts for tracking postage expenses.

Editing Account Name and Password

Details how to modify existing account names and passwords.

Selecting an Account to Track Postage

Guides on choosing an account to associate postage with for tracking.

Clearing All or Some of the Accounts

Explains how to reset postage totals for accounts to zero.

Deleting an Account

Guides on how to permanently remove an account from the system.

7. Reports

Funds Report

Explains how to print a report detailing postage usage and remaining balance.

Refill Summary Report

Guides on printing a summary report of all postage refills performed.

8. Ink Maintenance

Messages Indicating Ink Cartridge Replacement

Describes ink level messages and actions for ink cartridge replacement.

Replacing the Ink Cartridge

Provides step-by-step instructions for replacing the ink cartridge in the machine.

Printing Test Pattern

Guides on printing test patterns to identify and diagnose printing issues.

Cleaning Printer Nozzles

Explains how to clean the printer nozzles to resolve printing quality issues.

Replacing the Print Head

Details procedures for replacing the print head, requiring expert guidance.

Replacing the Ink Tray

Guides on replacing the ink tray, which should only be done under representative supervision.

9. Troubleshooting

Error Messages

Lists common error messages, their descriptions, and recommended actions.

Printing is Incomplete, Streaked, or Poor Quality

Offers solutions for common printing quality issues, such as cleaning nozzles.

Accidentally Printing the Wrong Postage

Covers accidentally printing wrong postage and the process for obtaining refunds.

Appendix A • Passwords & Meter Functions

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