Pitney Bowes DM125 User Manual

Name: Pitney Bowes DM125
Brand: Pitney Bowes
Rating: 4 (1 reviews)

226 pages

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Postage Meters

DM125

™

Digital Postage Meter

Operator Guide

Canada English Edition

SV62667 Revision F

February 2017

Default Chapter3
- Pitney Bowes Contact List3
- Table of Contents5
1 Safety10
- Introduction10
- Industry Canada11
- Ear Protection/Noise Exposure Guidelines12
- System Power13
- Operation14
- Maintenance15
2 Getting Started17
- Parts of the Machine18
- The Control Panel19
- Connections on the Back of the Machine22
- Pieces25
3 What You Can Print on Mail Pieces26
- Printing Options26
- What's in the Meter Stamp27
- Check the Meter Stamp Imprint28
- Printing a Meter Stamp with an Advanced Date2929
  - Printing a Meter Stamp with an Advanced Date29
- Printing Only the Date and Time (no Meter Stamp)30
- Adding and Removing Advertisements at the Machine31
- Printing Advertisement, Date and Time Only (no Meter Stamp)32
- Adding and Removing Inscriptions33
- Seal the Envelope Only - Bypass All Printing34
- Pitney Bowes Operator Guide February34
4 Running Mail36
- Power up the Machine36
- Checking the Amount of Postage Available37
- Determine the Amount of Postage Needed38
- Applying Postage Entering Postage in Manually39
- Applying Postage Entering Weight in Manually41
- Applying Postage Using the Weighing Platform43
5 Using Batch Count Feature45
- Viewing the Batch Mail Count46
- Printing the Batch Count47
- Clearing the Batch Count48
6 Maintenance50
- Ink Cartridge Replacement Messages50
- Printing a Test Pattern51
- Purging the Print Heads52
- Replacing the Print Head53
- Replacing the Ink Cartridge57
- Filling the Moistener Tank60
- Cleaning the Moistener Brush61
- Cleaning the Moistener Wick and Holder63
7 How to Enter Text65
- About Entering Text66
8 Accounting70
- About Accounts70
- Turning Accounts on and off71
- Creating an Account73
- Editing Account Name and Password74
- Selecting an Account75
- Viewing Account Totals76
- Printing a Single Account Report77
- Printing a Multi-Account Summary Report78
- Clearing All or some of the Accounts79
- Deleting an Account80
- Turning on Account Passwords Globally81
- Turning off Account Passwords Globally82
9 Reports84
- About Reports84
- Funds Report86
- Add Postage Report87
- Rates Summary Report88
- Printing a Single Account Report89
- Printing a Multi-Account Summary Report90
- Configuration Report91
- System Setup Report92
- Account List Report (Standard Accounting)93
- Error Report94
10 Configuring Your Mailing Machine96
- About System Settings96
- Pitney Bowes Operator Guide February96
- Setting System Time97
- Setting the Contrast of the LCD Display98
- Turning Features on and off99
- Setting the Date, Time and Timeouts100
- Setting Normal Preset Time101
- Sleep Mode Activation Time102
- Setting Autodate Advance103
- Correct Drift104
- Setting Daylight Savings Time105
- Setting up or Disabling the Lock Code106
- Setting up or Disabling the Supervisor Password107
- Turning Scale on or off108
- Setting Scale Options (if Using Scale Option)109
- Zeroing the Scale110
- Setting Weight Change Options111
- Setting Class Change Options112
- Setting the High Funds Warning113
- Setting the Low Funds Warning114
- Enabling Scale Stabilizing115
- Setting Language Preference116
- Install Mode Options117
11 Using the Preset Feature120
- About Presets120
- Defining New Values for the Normal Preset122
- Viewing a Custom Preset123
- Selecting a Custom Preset124
- Defining a New Custom Preset125
- Editing a Custom Preset Name126
- Deleting a Custom Preset127
12 - Passwords129
- About Passwords and Meter Functions130
13 Connecting to the Data Centre131
- How You Connect to the PB Data Centre132
- Connect to the PB Data Centre Directly to a LAN Port with DM Series USB Ethernet Adapter133
- Connect to the PB Data Centre Using PC Meter Connect Application on Your Computer134
14 Adding Postage136
- Checking Postage Funds in the Meter136
- Checking Postage by Phone® Account Balance137
- Adding Postage to Your Machine138
- Withdrawing Postage Funds from the Meter140
15 Meter Updates and Inspections141
- About Meter Updates and Inspections142
- About Postal Rate Changes144
- Performing Meter Inspections145
16 Using PC Meter Connect147
- Pitney Bowes Operator Guide February148
- About PC Meter Connect149
- Installation Requirements150
- Network Specifications and Requirements for PC Meter Connect151
- Frequently Asked Questions152
- PC Meter Connect Installation156
- Launching the Application157
- Displaying PC Meter Connect on the System Tray158
- Accessing Features from the System Tray159
- Starting PC Meter Connect160
- PC Meter Connect Application Main Window162
- Checking the Postage Amount Using PC Meter Connect164
- Adding Postage Using PC Meter Connect165
- Downloading New Postal Rates Using PC Meter Connect167
- Performing Meter Inspections Using PC Meter Connect168
- Printing a Meter Stamp with an Advanced Date Using PC Meter Connect169
- Adding or Removing Ads Using PC Meter Connect171
- Adding or Removing Postal Inscriptions Using PC Meter Connect173
- Setting the System Time Using PC Meter Connect175
- Resetting the Scale to Zero Using PC Meter Connect177
- Setting the High Value Warning Using PC Meter Connect178
- Setting the Low Funds Warning Using PC Meter Connect179
- Viewing Account Totals Using PC Meter Connect180
- Printing an Account Report Using PC Meter Connect181
- Printing a Refill Summary Report Using PC Meter Connect184
- Storing or Changing the Preset Using PC Meter Connect187
- Viewing the Preset Using PC Meter Connect188
- Viewing Meter Software Version Using PC Meter Connect189
- Viewing PC Meter Connect Software Version190
17 Supplies and Options191
- Supplies and Options192
18 - Specifications195
- Specifications (Equipment and Materials)196
19 - Troubleshooting199
- Getting Help200
- What Information You Need to Provide Customer Support201
- Display Problems202
- Feeding Problems203
- Printing Problems204
- Accidentally Printing the Wrong Postage205
- Pitney Bowes Operator Guide February206
- Moistening Problems (Envelopes Don't Seal)207
- Viewing System Configuration Levels209
- Troubleshooting Communications Problems210
- Problems Connecting to the Data Centre Via PC Meter Connect211
- Troubleshooting Your Internet Connection217
- Text Error Messages218
- Numeric Error Codes219
- Exception List222
20 - Glossary223

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Questions and Answers:

S
Shaun WebbJul 26, 2025
What to do if Pitney Bowes DM125 Digital Mailing system displays 'Waste Tank Full!' message?
- J
  Jacob McdonaldJul 26, 2025
  If your Pitney Bowes Digital Mailing system displays a 'Waste Tank Full!' message, it means the waste ink tank is full. In this condition, you will not be able to print postage. Call Pitney Bowes for assistance.