Replacing the Print Head
IMPORTANT: This procedure should only be done under the direction or with the permission of a Pitney Bowes
representative. This procedure can also be used to reseat the print head in response to a possible error condition.
If you are still experiencing poor print quality after purging the print head, you can replace the print head.
1. Remove the weighing platform (if you are using one) by lifting it straight up.
2. Open the top cover.
3. Select Replace Ink Tank on the display. This moves the printhead and ink tank cartridge into
position.
4. Unlatch the ink tank cartridge guard by sliding the green lever to the right and flipping the guard
open.
Maintenance
Pitney Bowes Operator Guide February, 2017 Page 53 of 226
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