Display Problems
Power lamp is not lit on the machine
Possible Cause
No power coming into machine
Solution
Check that:
• Power switch, located above the power receptacle on the backside of the machine, is turned on.
• power cord is plugged into both mailing machine base and wall outlet.
• power cord is not connected to a switched wall outlet, power strip, or surge protector.
Power lamp is yellow on the machine
Possible Cause
Machine in sleep mode
Solution
Press any key to "awaken" it.
Display hard to read
Possible Cause
The display contrast needs adjustment.
Solution
1. Press Options.
2. Select Adjust the Contrast.
3. Select Increase Contrast or Decrease Contrast to change the contrast level as necessary.
4. Press Home to return to the Home screen.
Troubleshooting
Pitney Bowes Operator Guide February, 2017 Page 202 of 226
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