What to do if touchscreen is not responding on Pitney Bowes Digital Mailing system?
If the touchscreen of your Pitney Bowes Digital Mailing system is unresponsive, calibrate the touchscreen. Also, make sure the cable for touch capability is properly attached. If you upgraded to a 15-inch display, ensure the correct power supply cable is used, as an incorrect cable can cause the touchscreen to shut down after about 30 minutes.
How to prevent more than one envelope from feeding in Pitney Bowes Connect+ 1000 Digital Mailing system?
To prevent multiple envelopes from feeding at once in your Pitney Bowes Digital Mailing system, reduce the number of envelopes on the feed deck, and slant them slightly to the left. Adjust the thickness adjustment knob to match the envelope thickness.
What to do if envelope stoppage is occurring in Pitney Bowes Connect+ 1000?
To address envelope stoppages in your Pitney Bowes Digital Mailing system, if you're feeding sealed envelopes, switch the sealing method to "Sealer off". Ensure the envelopes meet the acceptable dimensions. If the moistener pad assembly has a gap, remove it and slide it back into place.
How to fix envelopes not feeding in Pitney Bowes Connect+ 1000?
To resolve issues with envelopes not feeding in your Pitney Bowes Digital Mailing system, compress any "puffy" envelopes to flatten them. Limit the stack height to 2 inches (50.8 mm). Reduce the number of envelopes on the feed deck to decrease weight, and adjust the side guide if needed. If the issue continues, restart the system.
What to do if Pitney Bowes Connect+ 1000 Digital Mailing system is not filling with E-Z Seal® Sealing Solution?
Remove the envelope sealant bottle and reposition or refill the E-Z Seal® Sealing Solution in the envelope sealant bottle.
What to do if envelope is skewing on the feed deck of Pitney Bowes Connect+ 1000?
Make sure the thickness adjustment knob is adjusted to correspond to the envelope thickness. Move the side guide close to, but not touching, the envelope.
What to do if you are running a seal only job on Pitney Bowes Connect+ 1000 Digital Mailing system?
Select a different job.
General| Brand | Pitney Bowes |
|---|---|
| Model | Connect+ 1000 |
| Category | Digital Mailing system |
| Language | English |
Outlines essential safety precautions and warnings for operating the equipment.
Guide to selecting the appropriate postage method based on mail piece requirements.
Guide to selecting and entering tracking numbers for various services.
Overview of the integrated accounting capability for tracking and accounting postage.
Information on obtaining specific account or series of account data through reports.
Overview of the Funds application for managing postage, refills, and meter information.
Detailed steps to add postage to the system using the Funds application.
How to check available funds through the postage account before adding postage.
How the system automatically checks for and downloads rate and software updates.
Step-by-step instructions for replacing ink cartridges when low or out of ink.
Solutions for common envelope feeding issues like multiple feeds or skewing.
Procedures for clearing stoppages in feeder, W-O-W, or printer areas.
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