Connect+® Series Operator Guide
NOTE: Enter the numeric code without dashes. For example, if error 1234-56-7890
appears on your system, enter it as 1234567890 in the Error Message Lookup field.
4. Select OK.
5. Select the orange arrow button on the support page to search the error message data-
base for a matching definition and resolution.
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If a match occurs, the definition and resolution will appear on the screen.
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If a match does not occur, an "error not found"message will appear in the Error Mes-
sage Lookup field. Please contact Pitney Bowes for support.
Contacting Pitney Bowes
Refer to the product identifier label on the bottom left corner of the feeder cover for Pitney
Bowes contact information.
Remote System Assistance
If you are unable to correct a problem with your Connect+ Series system, the Pitney Bowes
Support Center can instruct you on providing remote access. Once you provide author-
ization, the center can connect to your system and troubleshoot the problem.
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SV62250 Rev. G
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