Pitney Bowes Connect+ 1000 - Troubleshooting: Postage Refills

Connect+® Series Operator Guide
Possible Cause Solution
Envelope is skewing on the feed
deck.
Ensure the thickness adjustment
knob is adjusted to correspond to
the envelope thickness.
Move the side guide close to, but
not touching, the envelope.
Troubleshooting: Postage Refills
Description: Postage refill cannot be completed.
Possible Cause Solution
l
Account balance too low.
You do not have enough
money available for the
selected refill amount.
l
The requested refill amount
is greater than the amount
your meter can hold.
l
The requested refill amount
is greater than the maximum
refill allowed.
l
The requested refill amount
is too low.
l
Refill amount is not in $1.00
increments.
l If you are adding postage man-
ually, you need to change the refill
amount you have selected.
The connection to IntelliLink®
has been dropped.
Try adding postage again.
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SV62250 Rev. G