Pitney Bowes Connect+ 1000 - Customer Reference Number; How to Use Electronic Return Receipt (ERR); USPS Mailer ID

Connect+® Series Operator Guide
USPS® Mailer ID
This 9-digit number is required when using Electronic Return Receipt. To get this number,
you need to submit Form 5053, Bulk Proof of Delivery to the USPS.
Customer Reference Number
When using Electronic Return Receipt (ERR) your system prompts you to enter a customer
reference number. You can use the customer reference to identify the mail piece recipient in
any way you choose: by name, by a unique customer ID, by invoice number, and so on.
The customer reference can be up to 14 alphanumeric characters long and is included with
the mail piece transaction data your system uploads. This feature greatly enhances mail
piece tracking by linking the reference number to the package ID (tracking number).
How to Use Electronic Return Receipt (ERR)
Tracking services are available when you use the Attached Scale or Manual Weight entry
method. The following steps are based on using Priority class and the Electronic Certified
service with Electronic Return Receipt.
In order to use ERR, you must submit Form 5053, Bulk Proof of Delivery to the USPS. You
will then be provided with a 9-digit USPSMailer ID. You need to enter this number when
using ERR. The following procedure is an example of how to use ERR.
1. Place the piece of mail or package on the scale.
2. Select Class from the Job Properties list on the left side of the screen.
3. Select the class from the Class services list box, in this example, Priority Mail Retail.
4. Select the mail piece type, in this example, Envelope or package.
5. You are prompted to enter the Destination ZIPor Zone code. Enter the ZIPcode and then
select This is a ZIP.
6. Select the Electronic Certified special service from the Extra services list on the right. As
soon as you select the service, a check mark appears in front of it and you are prompted
to enter the tracking number.
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