AW32923 rev A 06/2019
A. Place the meter and scale in the brown flat box
provided as shown in the illustration below.
Securely tape the bottom and top of the box.
3. Pack the meter for shipment back to
Pitney Bowes
Label
Scale(s)
Cables
E. Open the feeder access cover. Remove the moistener
bottle and discard remaining sealing solution.
F. Remove the stripper blade/brush assembly by pressing
on the light blue lever/button and sliding the assembly
straight out towards you.
G. Pull the moistener tank (located under moistener bottle)
straight out towards you. Gently lift the tank up and out.
Then discard sealing solution in the tank.
H. Reinsert the moistener tank, stripper blade/brush
assembly and moistener bottle.
Stripper Blade/
Brush Assembly
Lever
1
2
DM400c Return Instructions
Locate the prepaid Purolator shipping label included
in the shipment of your new meter. Complete required
fields. In the sender/from section, fill in your phone
number, company name and address. Apply the label
over previous shipping labels.
If more detailed instructions are needed, please refer to:
pitneybowes.com/ca/en/returns
Retain the customer portion of the prepaid
shipping label for tracking purposes.
B.
C.
Call Purolator at 1-888-744-7123 to retrieve your
package.
D.