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Pitney Bowes mailstation User Manual

Pitney Bowes mailstation
108 pages
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Postage Meters
mailstation
Digital Postage Meter
Operator Guide
USEnglishEdition
SV61374Rev.M
January03,2024

Table of Contents

Other manuals for Pitney Bowes mailstation

Questions and Answers:

Pitney Bowes mailstation Specifications

General IconGeneral
Power SourceAC Adapter
Display TypeLCD
Weight Capacity5 lbs
CompatibilityPitney Bowes Postage
Weighing PlatformIntegrated

Summary

Safety

Safety Introduction

Familiarize yourself with procedures to avoid injury or damage.

Battery Handling Precautions

Handling perchlorate material in batteries requires special precautions.

Noise Exposure & Hearing Protection

Guidelines for noise exposure and hearing protection based on OSHA standards.

System Power Safety Guidelines

Proper grounding and connection of the power cord for safe operation.

Safe Operation Procedures

Guidelines for operating the machine safely and by trained personnel only.

General Safety Precautions & Warnings

General precautions for safe operation, maintenance, and warnings.

Maintenance Safety Guidelines

Safety guidelines for performing maintenance and cleaning.

Getting Started

Machine Components

Identifies and describes the main physical components of the machine.

Control Panel Overview

Details the functions of each button and display on the control panel.

Back Panel Ports

Illustrates and describes the ports on the rear of the machine.

What You Can Print on Mail Pieces

Printing Options

Lists various components that can be printed on mail pieces.

Checking Meter Stamp

Instructions on how to verify the meter stamp imprint.

Meter Stamp Details

Explains the elements and their location on a meter stamp imprint.

Advanced Date Printing

How to set the date on the meter stamp to a future date.

Date On/Off Control

How to enable or disable the date on the meter stamp imprint.

Date and Time Only Printing

How to print only the date and time without a meter stamp.

Adding/Removing Advertisements

Steps to add or remove advertisements from mail pieces.

Printing Ads Only

How to print advertisements without a meter stamp.

Adding/Removing Inscriptions

Instructions for adding or removing postal inscriptions on mail.

Running Mail

Powering Up the Machine

How to start and initialize the mail system.

Checking Postage Availability

How to view the current postage balance and available downloads.

Determining Postage Amount

Factors influencing postage cost and how to calculate it.

Add-On USPS Services

Information on using optional USPS services like insurance or COD.

Applying Postage Manually

Step-by-step guide to manually enter postage amounts.

Applying Postage with Internal Rating

How to use internal rating for postage calculation based on weight.

Applying Postage with Scale & Internal Rating

Using the scale and internal rating for postage calculation.

Applying Postage with Weight Hold Mode

How to use weight hold mode for rating mail pieces.

Batch Mail Count Feature

Viewing Batch Mail Count

How to view tracked batches of mail and their postage.

Printing the Batch Count

How to print reports of batch mail counts and values.

Clearing the Batch Count

Instructions for resetting batch mail count data.

Accounting

About Accounts

Overview of the accounting feature for tracking postage costs.

Turning Accounts On and Off

How to enable or disable the accounting feature.

Creating an Account

Steps to set up new accounts for tracking postage.

Editing Account Name and Password

How to modify existing account details and passwords.

Selecting an Account

How to choose an account for postage printing.

Viewing Account Totals

How to view accumulated postage and piece counts for accounts.

Printing an Account Report

Instructions for generating and printing account reports.

Clearing All or Some Accounts

How to reset or delete account totals and data.

Deleting an Account

Steps to permanently remove an account and its data.

Reports

About Reports

Overview of available reports for usage and data.

Printing a Funds Report

How to generate and print reports on meter funds usage.

Printing Last 5 Refills Summary

How to print a summary of recent postage refills.

Printing an Account Report

Instructions for printing detailed account activity reports.

System Software Version Report

How to print a report showing the machine's software version.

View System Software Versions on Machine Only

How to view software versions on the machine display, not printed.

Configuring Your Mailing Machine

About System Settings

Overview of customizable machine settings for operation and security.

Setting LCD Display Contrast

How to adjust the brightness and contrast of the LCD display.

Setting System Time

How to set or adjust the date and time on the machine.

Using the Preset Feature

How to configure and use presets for common mailing settings.

Settings for the Optional Scale

Procedures for resetting the scale and setting weight hold.

Setting Your Lock Code

How to set up a password to prevent unauthorized access.

Setting Sleep Mode Activation Time

How to configure automatic sleep mode activation time.

Activating Sleep Mode Manually

How to manually put the machine into sleep mode.

Setting the High Value Warning

How to set a warning for large manual postage entries.

Setting the Low Funds Warning

How to configure a warning for low postage funds.

Passwords and Meter Functions

About Passwords and Meter Functions

Explains how meter and account passwords affect system functions.

Connecting to the Data Center

How to Connect to the PB Data Center

Explains the need to connect for updates and downloads.

Connect to PB Data Center with SmartLink via Ethernet

How to connect via SmartLink using an Ethernet cable.

Connect to PB Data Center with SmartLink via Wireless

How to connect via SmartLink using a wireless network.

Connect to PB Data Center with Comm Device via Ethernet

How to connect via Communication Device using an Ethernet cable.

Connect to PB Data Center with Comm Device via Wireless

How to connect via Communication Device wirelessly.

Connect to PB Data Center with PC Meter Connect

How to connect via a PC using the Meter Connect software.

Adding Postage

Adding Postage via Internet Connection

Steps to add postage using a network connection.

Meter Updates and Inspections

About Meter Updates and Downloads

Information on system and ad/inscription downloads.

About Postal Rate Changes

How USPS rate changes are downloaded and applied.

Procedures for Downloading New Postal Rates

Procedures for initiating and managing downloads.

Performing Meter Inspections

How to meet USPS postal inspection requirements.

Maintenance

Ink Cartridge Replacement Messages

Messages indicating ink status and actions.

Replacing the Ink Cartridge

Step-by-step guide to replace the ink cartridge.

Printing a Test Pattern

How to print a test pattern to check print quality.

Cleaning Printer Nozzles

How to clean printer nozzles for better print quality.

Cleaning or Replacing the Print Head

Instructions for cleaning or replacing the print head.

Replacing the Ink Tray

How to replace the ink waste tray when it nears capacity.

Troubleshooting

Getting Help

Resources for common issues and contacting support.

Information Needed for Customer Support

Details needed when contacting Pitney Bowes technical support.

Troubleshooting Your Digital Postage Meter

Common issues like error messages and print quality.

Printing Problems

Solutions for issues like missing lines or smudged stamps.

Battery Low Message

How to address the low battery warning message.

Troubleshooting Communications Problems

Steps to resolve issues connecting to the PB Data Center.

Text Error Messages

Explains text messages on the LCD and required actions.

Numeric Error Codes

Lists numeric error codes and their solutions.

Exception List

URLs required for system access and troubleshooting.

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