For SmartLink Device
ForacompletelistanddescriptionoftheLEDindicatorblink
patternsrefertoHow to troubleshoot a SmartLink
connection on the mailstation, DM100i and more onour
website.
For the Communication Device
ForacompletelistanddescriptionoftheLEDindicatorblink
patternsrefertoHow to resolve blink codes and LED
patterns on the communication device with the mailstation
and mailstation2 onourwebsite.
AlsorefertoHow to troubleshoot the communication device
on mailstation and mailstation2onourwebsite.
Youcanobtainadditionalinformationfromerrorcodes.ForacompletelistoferrorcodesrefertoHow
to resolve connection errors and messages on the mailstation and mailstation2.
Text Error Messages
SystemmessagesappearastextmessagesintheLCDdisplayonyourmachine's control panel.The
followingtableliststhepossiblemessages,adescriptionofeach,andwhatactionyoucantake.
Pleasebesuretorecordanymessagesthatappearonyourdisplaybeforecallingyourcustomer
supportagent.
Youcanalsovisitthesupportsiteathttp://support.pb.com/foradditionalinformation.
Troubleshooting
Pitney Bowes Operator Guide January 2024 94