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General| Brand | Pitney Bowes |
|---|---|
| Model | SendPro MailCenter |
| Category | Postal Equipment |
| Language | English |
Explains the initial screen and its application tiles for system navigation.
Details and identifies the various parts of the SendPro MailCenter device.
Provides technical details including power, dimensions, and weights of the device.
Outlines the acceptable dimensions and thickness for envelopes.
Guides on making manual adjustments like thickness knob and side guides for optimal performance.
Describes how the W-O-W module processes mail based on weight and dimensions.
Explains how to use the onscreen keyboard and manage external keyboards.
Provides step-by-step instructions for correctly shutting down the system.
Step-by-step guide for creating new accounts for tracking mail operations.
Instructions for modifying account details, status, or passwords.
Details various methods for connecting the system to networks and Pitney Bowes.
Provides technical specifications for IT administrators regarding network requirements.
Answers common questions regarding network configuration, security, and updates.
Guide on printing shipping labels for various carriers like Canada Post, UPS, FedEx.
Instructions for initiating and managing mail processing jobs.
Explains the icons and buttons available on the Run Mail screen.
Details various options and settings available for mail jobs.
Provides a detailed walkthrough for running mail jobs.
Describes how to process mailpieces of varying shapes and weights using the system.
Guides on selecting and changing postal class, carrier, and special services for mail.
Instructions for adding new recipient or sender addresses.
Steps to generate shipping labels using saved addresses.
How to change or add sender addresses for shipping labels.
Procedures for editing or removing addresses from the address book.
Instructions for replacing the label roll in the shipping label printer.
Procedure to clean the printheads for optimal print quality.
Step-by-step guide for replacing a printhead to improve print quality.
Information on what to do when the ink cartridge is low or empty.
How to print test labels and patterns to check print quality.
Instructions for installing a new tape roll into the meter.
Process for transferring funds from your Pitney Bowes account to the meter.
How to check the available funds in your Pitney Bowes postage account.
Instructions for locating your PB Postage account number in system settings.
How to view a list of the last five postage refills performed.
Explanation of jobs, how to create, manage, and save them for easy recall.
Detailed steps for creating new jobs from the Jobs or Run Mail screens.
How to open existing jobs and preview their settings and envelope layout.
Instructions on how to set a job as the default for system startup.
Procedures for reloading the default job and closing all open jobs.
How to create a job to count mailpieces for accounting without printing postage.
Creating jobs to weigh, rate, and count mail without printing postage.
Procedure to print the received date and time on incoming mail.
Steps to reactivate spot black printing after a grace period or ink replacement.
Guide on adding custom graphics or logos to envelopes or tapes.
How to add, edit, and store custom text messages or return addresses.
Procedure for printing a corrected date on envelopes or tapes.
How to add extra postage to a mailpiece by printing a correction.
Ensuring correct positioning of elements by printing a sample mailpiece.
Instructions on how to properly prepare and feed mailpieces into the device.
Explanation of the PSD's role in securing funds and Canada Post approval.
Key requirements from Canada Post for using the postage meter and mailpieces.
Information on how to order label rolls and printer ink.
How the meter checks for, downloads, and installs software and rate updates.
Setting a specific time for the meter to check for software updates.
Details on how postal rates and software are updated automatically.
How to view a record of installed software and rate updates.
Generating reports summarizing funds used, available, and total pieces processed.
How to reprint the receipt for the last postage refill.
Generating a summary report of the last five postage refills.
Guide on choosing the appropriate weighing method for mail processing.
Procedure for zeroing the attached scale while running mail jobs.
How to turn the sealer on/off or seal without printing.
Instructions for setting the mode to seal envelopes without printing.
Creating a job to seal envelopes without any printing.
Procedure for refilling the envelope and tape sealant bottles.
How to advance the date for printing up to thirty days ahead.
Changing the mail processing speed to prevent jams.
Steps to change the envelope size parameter for mail jobs.
Specifying the number of envelopes or tapes to process before stopping.
Setting the duration before the meter enters energy saving mode.
Important safety instructions for operating the equipment and handling supplies.
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