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Pitney Bowes SendPro P3000 - User Manual

Pitney Bowes SendPro P3000
349 pages
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Shipping & Mailing
Postage Meters
Connect Series /
SendPro® P-Series
Mailing & Shipping Systems
SendPro P Series 1000-3000
Connect+ Series 500W-3000
Operator Guide
Canada English Edition
SV62589 Rev. L
February 19 2018

Table of Contents

Other manuals for Pitney Bowes SendPro P3000

Questions and Answers

  • E
    Ebony MoralesAug 9, 2025
    Why postage refill cannot be completed on my Pitney Bowes Postal Equipment?
    • C
      Charles ChapmanAug 9, 2025
      A postage refill for your Pitney Bowes Postal Equipment might fail for several reasons: * Your account balance may be too low. * The requested refill amount might exceed your meter's capacity or the maximum allowed amount. * The refill amount could be too low or not in accepted currency increments. If you are refilling your meter manually, you need to change the refill amount you have selected. Also, the connection to IntelliLink® may have been dropped, so try refilling your meter again.
  • M
    Matthew WrightAug 18, 2025
    How to fix indicia printing at an angle on Pitney Bowes Postal Equipment?
    • A
      Angela WilliamsAug 18, 2025
      If the indicia is printing at an angle on the envelope when using your Pitney Bowes Postal Equipment, it's likely that the envelope is skewing on the feed deck. To fix this, make sure the thickness adjustment knob corresponds to the envelope thickness and move the side guide close to, but not touching, the envelope.
  • N
    Natalie RothAug 29, 2025
    What to do if Pitney Bowes SendPro P3000 touchscreen is not responding?
    • B
      Bryan FloresAug 29, 2025
      If your Pitney Bowes Postal Equipment touchscreen isn't responding, it might need calibration. Another potential cause is a loose cable; ensure it's properly connected. If you've upgraded to a 15-inch display, verify the correct power supply cable is in use, as the touchscreen may shut down after 30 minutes with an incorrect cable.

Summary

1 - Safety

Safety information

Provides essential safety precautions and guidelines for operating the machine and handling supplies.

2 - Getting started

What does this machine do?

Explains the capabilities and functions of the Connect+® Series / SendPro® P-Series mailing and shipping system.

3 - Using jobs

All about jobs

Explains what jobs are, how they store settings, and how to manage them for efficient mail processing.

Creating a new job

Guides users through the process of setting up and saving new job configurations for specific mailing tasks.

4 - Running mail

Determining the correct postage method

Provides guidance on selecting the appropriate postage or weighing method based on mail piece characteristics.

5 - SendPro Shipping

What is SendPro Shipping?

Introduces the SendPro® shipping application and its role in creating shipping labels for shipments.

Creating a Canada Post shipping label

Details the steps for generating a Canada Post shipping label, including recipient and package information.

7 - Accounting

All about Accounting

Explains the accounting capabilities for tracking and managing postage expenses by department or individual.

9 - Refilling your Meter

All about postage

Introduces the Funds application for managing postage, monitoring refills, and viewing meter information.

Refilling your meter

Provides step-by-step instructions on how to add postage to the meter using the Funds application.

10 - Rates and updates

11 - System Setup

12 - Maintenance

13 - Troubleshooting

Clearing the mail piece path on your Connect+ 1000; SendPro P1000

Provides steps to clear envelope stoppages or jams from the mail piece path of the Connect+® 1000 / SendPro® P1000.

Paper Path Maintenance on your Connect+ 500 W; SendPro P1500; Connect+ 2000; SendPro P2000

Guides on clearing envelope stoppages and performing maintenance to prevent further issues on specific Connect+®/SendPro® models.

Printer Error on your Connect+ Series; SendPro P-Series

Offers solutions for common printer errors, including steps to clear messages and restart the system.

Pitney Bowes SendPro P3000 Specifications

General IconGeneral
Sealing MethodAutomatic
ConnectivityUSB, Ethernet, Wi-Fi
Printing TechnologyThermal Transfer
Supported CarriersUSPS, UPS, FedEx
Shipping Label Size4 x 6 inches
Maximum Envelope Size12.5 x 15 inches
Power SourceAC Adapter
CompatibilityWindows, Mac

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