Need help?Do you have a question about the Pitney Bowes SendPro C and is the answer not in the manual?
General| Category | Postal Equipment |
|---|---|
| Model | SendPro C |
| Manufacturer | Pitney Bowes |
| Weighing Capacity | 5 lb integrated scale |
| Display | Touchscreen |
| Connectivity | Wi-Fi, Ethernet |
| Power Source | AC Power |
| Shipping Carriers Supported | USPS, UPS, FedEx |
| Warranty | Standard 1-year warranty |
| Functions | Mailing, Shipping |
| Compatibility | Compatible with SendPro Online |
Follow instructions to install a SendPro C, SendPro+ for the first time.
Locate the Product Code Number (PCN) and 7-digit serial number on the device.
Learn how to navigate the Home screen to access features like creating shipping labels.
Instructions for creating shipping labels or printing postage on envelopes.
Detailed steps on how to print a shipping label using the device.
Compare shipping rates from different carriers for mailpieces or packages.
View shipment history and track packages sent using shipping labels.
Assign costs for shipping labels to specific accounts for tracking.
Steps to add a cost account for recording shipping label usage by department.
Create an Envelope Printing account to track postage costs on envelopes.
Overview of the Envelope Printing app for postage on envelopes or tape.
Ensure correct envelope feeding to prevent jams and ensure proper postage application.
Economical way to send mailpieces through USPS including postcards and letters.
Determine if a mailpiece qualifies as a large envelope for USPS mailing.
USPS service providing proof of mailing with a receipt upon arrival.
Process for sending mail from the United States to a different country.
Select additional services like Certified Mail, Insured Mail, etc. for mail.
Device updates postal rates and software automatically.
Steps to add postage to your device for printing on envelopes.
Instructions on how to refill the moistener tank with sealing solution.
Guide on how to replace the ink cartridge when a low ink warning appears.
Print a test pattern to check printhead functionality and ink levels.
Information on available supplies, ink cartridges, and optional accessories.
Connect your SendPro C, SendPro+ to the Pitney Bowes Data Center using a network cable.
Connect your SendPro C, SendPro+ using a wireless network connection.
Add a network when your Wi-Fi network is not present in the Wi-Fi list.
Remove a Wi-Fi network to stop automatic connection or resolve issues.
Use the Network Connection app to diagnose network issues.
Locate the MAC address for wired and wireless connections on the device.
Configure proxy server settings for network security and performance.
Set up a security PIN to prevent unauthorized use of your device.
Modify location code and time zone when moving the device or installing a new scale.
Set the brightness of the display to suit your workspace.
Preview mail and manage packages using the USPS Informed Delivery feature.
Step-by-step instructions for the initial installation of the SendPro C, SendPro+.
Install a scale if it was not installed during the initial device setup.
Upload system logs to a Pitney Bowes support representative for assistance.
Learn how to sign in to and out of your shipping labels account.
Create and print shipping labels for USPS, UPS, or FedEx packages.
Compare shipping rates from different carriers for mailpieces or packages.
Add additional sender addresses to the Address Book for shipping labels.
Change a sender address directly in the address book.
Print international shipping labels, including customs information.
Provide a label for someone to ship something back to you.
Enable and print USPS SCAN Forms for efficient label processing.
Print a shipping label again if it did not print correctly.
Stop postage from appearing on UPS or FedEx invoices by canceling a label.
Request a refund for USPS shipping labels, especially for returned international packages.
Add, edit, and delete addresses for shipping labels in the Address Book app.
Use cost accounts to track postage spending on shipping labels.
Set the default amount for refilling shipping labels on your device.
Assign costs of shipping labels to accounts when creating labels.
Enable address autofill to easily enter addresses when creating shipping labels.
Add single addresses or import multiple addresses into the address book.
Includes turning on cost accounts, adding, and editing existing cost accounts.
Record shipping label usage by department by adding cost accounts.
Change account name, code, description, status, or password for a cost account.
Steps to refill your shipping labels postage account.
Arrange device alerts for pending shipping label postage refills.
Use SendPro Online or PitneyShip to set up your FedEx account for shipping labels.
Use SendPro Online or PitneyShip to set up your UPS account for shipping labels.
Define print options like label size and receipt printing for shipping labels.
Receive email notifications for tracking shipments and delivery confirmations.
Set the recipient's address as a default for all USPS return labels.
View Shipment report to see how much postage is being spent.
Contact Pitney Bowes support to remove funds from your accounts.
Overview of the Envelope Printing app for postage on envelopes or tape.
View the amount of available funds in your device for printing postage.
Steps to add postage to your device for printing on envelopes.
Understand how the accounting feature tracks postage usage and costs.
Economical way to send mailpieces through USPS including postcards and letters.
Determine if a mailpiece qualifies as a large envelope for USPS mailing.
USPS service providing proof of mailing with a receipt upon arrival.
Process for sending mail from the United States to a different country.
Advance the date to print postage up to thirty days before sending.
Add more postage directly on an envelope or print additional postage on tape.
Reprint mail with a future date on the back of the envelope.
Select additional services like Certified Mail, Insured Mail, etc. for mail.
Enter mailpiece weight manually when not using the scale.
Use the scale to weigh mail and calculate the correct postage.
Use Seal Only mode to seal envelopes without printing postage.
Seal envelopes and print postage simultaneously.
Set the scale to zero weight, ensuring nothing is on the scale.
Purchase insurance to protect mail against loss or damage based on content value.
Utilize tracking services with Priority class and Electronic Certified service.
Procedure for obtaining a USPS refund for mail with illegible printing.
Add standard graphic images like ads, slogans, or logos to envelopes or tapes.
Print graphics, such as Received graphic, on incoming mail without postage.
Inscriptions appear automatically for specific mail classes for time savings.
Print the date and time to record when incoming mail is received.
Check if you have the latest postal rates for Envelope Printing.
Set or change the default refill amount for printing postage on your device.
Automatic and manual procedures for uploading postage transactions.
Reset the piece counter to delete piece count information.
Complete balance inquiry or postage refill when an inspection is required.
Device updates postal rates and software automatically.
Check downloaded postal rates for each postal class on your device.
Set a warning for when available funds reach a certain amount.
Enter your 9-digit USPS Mailer ID for Electronic Return Receipt (ERR).
Ensure the correct ZIP code is printed by the device.
Includes creating, editing, deleting accounts, and managing passwords.
Protect accounts from unauthorized access by turning account passwords on.
Create an Envelope Printing account to track postage costs on envelopes.
Modify account name, description, status, or password.
Prevent postage charges against an account by setting its status to inactive.
Remove an account and its data; accounts with applied postage cannot be deleted.
View receipts for all postage refills made for your Envelope Printing account.
View total postage spent and the number of pieces printed.
View a report showing all past postage refills.
Print a report showing the total number of mailpieces sent.
Generate reports on postage spending for specific or all accounts over time.
Email account reports to track departmental or client spending over time.
Set the reporting period for an account report by specifying start and end dates.
Select account level and identification method for reports.
View and print reports of shipping labels created using the Shipping History app.
View and print all USPS shipping label refunds requested on your device.
Print a test pattern to check printhead functionality and ink levels.
Guide on how to replace the ink cartridge when a low ink warning appears.
Clean the printhead if print nozzle cleaning does not resolve bad test print patterns.
Clean components if envelopes are not sealing properly.
Instructions on how to refill the moistener tank with sealing solution.
Prevent sealing problems by ensuring adequate sealant and proper placement.
Ensure correct envelope feeding to prevent jams and ensure proper postage application.
Safe procedures for moving the device to a new location.
Information on available supplies, ink cartridges, and optional accessories.
Follow basic requirements for postage devices licensed by the USPS.
USPS requires postage calculation using a scale; not available on SendPro C.
Elements within the meter impression that identify the mailer and mail type.
Check the current software version running on your device.
Secures postage funds using technology approved by USPS.
Familiarize yourself with the different parts of your SendPro C, SendPro+.
Identify the ports on the back of the device for connectivity.
Review throughput, ink cartridge yield, and other component details.
Details on minimum/maximum envelope sizes, stack height, and tape size.
Information and steps for contacting Pitney Bowes Technical Support.
Information regarding the proper recycling or disposal of the lithium ion battery.
Agency Compliance Information is available in the product's user guide.
Follow normal safety precautions for all office equipment.
Notice regarding perchlorate material in batteries for California customers.
Details on third-party software incorporated into the product and their licenses.
To Next Page
