Feeding mail
1. For your first envelope, hold the far edge of the envelope against the back wall of the feeder.
2. Slide the envelope into the feeder until you feel it touch the rollers. You hear the motor begin. Do
not release the envelope until the feeder grabs it to pull it through the device.
3. You hear the motor continue to run for about 5 seconds once it prints postage on the envelope.
4. Continue to feed envelopes one at a time. Make sure you press the edge of each envelope
against the back wall of the feeder and into the feeder until it touches the rollers.
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Make sure the envelopes fully exit the feeder and do not pile up on the edge of the feeder.
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If you are using a stacker, you may need to extend the stacker tray so that the envelopes
exit the feeder completely.
Hold the envelope against the back wall to avoid skews
If you do not hold the envelope against the back wall, it can feed in crooked or skewed. A skewed
envelope can either exit the device with no postage applied or cause a jam. The message Clear Paper
Jam appears. This could deduct funds. Even a minor skew that may be difficult to see can cause a
jam.
Preventive action
To prevent envelope feeding problems:
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Using a can of non-flammable compressed air, blow on the feed deck on the left side and work
toward the transport deck on the right side. Make sure to remove all the dust and debris.
Sending a First-Class Mail envelope
First-Class Mail is an economical way to send mailpieces through the USPS. You can send standard
postcards, letters, and large envelopes and small packages up to 15.99 ounces.
1. Tap Envelope Printing on the Home screen.
2. If you have the accounting feature enabled, tap Account and select an account.
3. Tap Class.
4. Tap Start Over to show a list of all the available classes.
5. Tap First-Class Retail Metered for a First-Class Mail envelope.
Quick start guide
Pitney Bowes Operator Guide April 2022 44
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