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SendPro C Auto
Pitney Bowes SendPro C Auto User Manual
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Shipping &
Mailing
Postage Meters
SendPro®
C
Auto
Operator
Guide
US
English
Edition
SV63245
Rev
E
April
29,
2022
2
Table of Contents
Table of Contents
3
Quick Start Guide
9
Finding the Product Code Number (PCN) and Serial Number
11
Navigating the Home Screen
12
Printing a Shipping Label or Printing Postage on an Envelope
15
Printing a Shipping Label
17
Using Cost Accounts to Charge Back Shipping Label Postage
22
Adding a Shipping Label Cost Account
24
Adding a Envelope Printing or Print on Envelopes Account
25
Navigating the Envelope Printing or Print on Envelopes App
26
Feeding Envelopes
27
Printing Postage on Tapes
30
Sending a First-Class Mail Envelope
30
Sending a Large First-Class® Envelope
31
Sending Certified Mail
33
Sending an International Letter
33
Sending Mail Using a Certificate of Mailing
34
Using USPS Special Services
36
Updating Postal Rates or Software for Printing on Envelopes
36
Refilling Postage for Printing on Envelopes
37
Sealing Envelopes and Printing Postage
38
Filling the Moistener Tank
39
Replacing the Ink Cartridge
41
Printing a Test Pattern
43
Adding Favorite Apps
44
Creating Presets for Printing Postage
45
Selecting a Preset for Printing Postage
46
Ordering Supplies from Your Device
47
Connectivity Information
50
Setting up a Wired Network Connection
50
Setting up a Wireless (Wi-Fi) Network Connection
53
Connecting to a Hidden Wi-Fi Network
53
Forgetting a Wi-Fi Network
55
Checking Your Network Connection
57
Finding the MAC Address for Wired and Wireless Networks
58
Setting up a Proxy Server
61
Managing Your Device
66
Creating or Disabling the Security PIN
66
Adjusting Time Zone and Scale Location Code
67
Adjusting Display Brightness
67
Adding Favorite Apps
68
Setting up the Energy Saver
68
Using USPS Informed Delivery
69
Installing a Scale
69
Uploading System Logs
70
Printing Shipping Labels
73
Signing in to and out of the Shipping Label App
74
Printing a Shipping Label
74
Comparing Rates When Printing a Shipping Label
80
Creating a New Sender Address for Shipping Labels
86
Editing the Sender Address for Shipping Labels
87
Printing an International Shipping Label
87
Creating and Printing a USPS Return Shipping Label
97
Printing a USPS Scan Form
98
Reprinting a USPS, UPS or Fedex Shipping Label
99
Canceling a UPS or Fedex Shipping Label
100
Getting a USPS Refund for a Shipping Label
100
Managing Shipping Labels
104
Using the Address Book
104
About Cost Accounts for Shipping Labels
104
Changing the Default Refill Amounts for Shipping Labels
104
Using Cost Accounts to Charge Back Shipping Label Postage
105
Turning on Address Autofill for Shipping Labels
106
Adding New Addresses to the Shipping Labels Address Book
107
Managing Your Shipping Labels Cost Accounts
107
Adding a Shipping Label Cost Account
107
Editing a Cost Account
108
Refilling Postage for Shipping Labels
109
Setting an Alert When Shipping Label Postage Refill Is Pending
110
Setting up Your Fedex Account
111
Setting up Your UPS Account
113
Setting up Default Printing Options
114
Managing Email Notifications for Shipping Labels
114
Setting the Default Address for USPS Return Labels
115
Determining How You Spend Your Shipping Labels Postage
116
Removing Funds
116
Printing on Envelopes
117
Navigating the Envelope Printing or Print on Envelopes App
118
Printing Postage on Tapes
119
Checking the Available Funds for Printing Postage
121
Refilling Postage for Printing on Envelopes
122
Sending a First-Class Mail Envelope
123
Sending a Large First-Class® Envelope
124
Sending Certified Mail
126
Sending an International Letter
126
Sending Mail Using a Certificate of Mailing
127
Advancing the Date
128
Printing Postage Without a Date for Pre-Printed Mailpieces
129
Printing Additional Postage
130
Re-Dating Your Mail
131
Using USPS Special Services
132
Entering the Weight Manually When Printing Postage
132
Using the Scale When Printing Postage
133
Sealing Envelopes Without Printing Postage
134
Sealing Envelopes and Printing Postage
135
Zeroing the Scale
136
Adding Insurance to Your Mail
137
Adding a Graphic to Your Envelope or Tape
138
Sending Mail Using Electronic Return Receipt (ERR)
138
Getting a USPS Refund for Damaged or Incorrectly Printed Mail
139
Creating a Custom Text Message for Your Mail
140
Adding a Custom Text Message to Your Envelope or Tape
142
Editing or Deleting a Custom Text Message
144
Printing a Graphic Without Printing Postage
146
Printing an Inscription
147
Printing Only the Date and Time
147
Presort Features
149
Creating a Presortxtra Letter Preset
149
Managing Printing on Envelopes
154
Confirming Your Meter Update
154
Changing the Default Refill Amount for Printing Postage
154
Uploading Postage Transactions
155
Clearing or Resetting the Number of Mailpieces Sent
156
Performing USPS Postal Inspections for Postage Printing
156
Updating Postal Rates or Software for Printing on Envelopes
156
Confirm the Effective Date for Postal Rates
157
Setting the Low Funds Warning for Printing Postage
158
Setting up a Mailer ID
158
Updating the ZIP Code
159
What Is Accounting
159
Turning Envelope Printing or Print on Envelopes Account Passwords on or off for Printing Postage
160
Adding a Envelope Printing or Print on Envelopes Account
162
Editing an Account
163
Making an Account Inactive
163
Deleting an Account
164
Creating Presets for Printing Postage
164
Viewing Presets for Printing Postage
165
Selecting a Preset for Printing Postage
166
Modifying Presets for Printing Postage
166
Setting the Default Preset Reset Timer
167
Viewing a Receipt When Refilling Postage
170
Viewing the Total Spent on Printing Postage
170
Viewing the Refill History for Printing Postage
170
Printing a Funds Report
170
Running Account Reports
171
Emailing an Account Report
172
Setting the Report Period for an Account
173
Setting the Account Report Preferences
174
Creating a Shipping Report
175
Creating a USPS Shipping Label Refund Report
175
Maintenance
177
Checking the Postage Print Quality
178
Clearing a Tape Error or Jam
178
Printing a Test Pattern
180
Checking the Ink Level
181
Replacing the Ink Cartridge
182
Changing the Ink Waste Pad
184
Cleaning the Printhead
186
Installing the Printhead
190
Cleaning the Moistener Brush and Wick Assembly
195
Filling the Moistener Tank
203
Feeding Envelopes
205
Moving Your Device
208
10 - Supplies
209
Ordering Supplies from Your Device Supplies, Ink Cartridges, and Options
209
USPS Requirements
216
Key in Postage
216
Sections of the Meter Impression
216
Finding the Sendpro Application Software Version
217
Postal Security Device
218
Parts of the Device
218
Connections on the Back
220
Specifications
220
Material Specifications
224
Contacting Pitney Bowes
227
Contacting Pitney Bowes
228
13 - Safety
231
Lithium Ion Battery
232
Agency Compliance Information
232
Important Safety Notes
232
Note for California Customers Only on All Models
234
Third Party Software
235
Third Party Software
236
Other manuals for Pitney Bowes SendPro C Auto
User Guide
177 pages
Quick Start Guide
36 pages
5
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Pitney Bowes SendPro C Auto Specifications
General
Brand
Pitney Bowes
Model
SendPro C Auto
Category
Postal Equipment
Language
English
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