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Pitney Bowes SendPro HVF1 User Manual

Pitney Bowes SendPro HVF1
80 pages
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Shipping & Mailing
Mailing Equipment &Software
SendPro® MailCenter
HVF1, HVF2, HVF3
User Guide
US English Edition
SV63406 Rev. A
January 25, 2023

Table of Contents

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Pitney Bowes SendPro HVF1 Specifications

General IconGeneral
Weight Increments0.1 oz
Power SourceAC power
FunctionsMailing, Shipping
ConnectivityUSB, Ethernet, Wi-Fi
DisplayTouchscreen LCD
Maximum Weight Capacity70 lb
ScaleYes

Summary

Getting Started

The Home screen

Introduces the primary interface for starting system applications like Run Mail and accessing Tools.

Parts of the SendPro MailCenter

Details the physical components of the SendPro MailCenter device, including touchscreen and modules.

System specifications

Lists technical details such as power requirements, dimensions, weights, and capacities of the device.

Manual adjustments

Explains how to make necessary manual adjustments to the device, such as thickness and sealer settings, before operation.

Weigh-On-The-Way® (W-O-W®)/Shape Based Rating

Describes the module that processes mixed mail based on size and weight to determine postage.

Viewing the onscreen keyboard

Covers how to use or switch to the onscreen keyboard for text entry on the system.

Shutting down your system

Provides step-by-step instructions on how to correctly shut down the mailing system.

Accounting

Creating an account

Details the process for creating new accounts for tracking mail, often requiring supervisor access.

Editing an account

Explains how to view or modify existing account details like name, code, status, or password.

Connectivity

Networking and connectivity options

Outlines the various methods available for connecting the SendPro MailCenter to Pitney Bowes services.

Networking and connectivity details

Provides specific technical information, like URLs and ports, required for network setup and firewall configuration.

Networking and connectivity Frequently Asked Questions

Addresses common questions regarding device network requirements, security, and data flow.

Mailing and Shipping

Running Mail Operations

Covers quick start, step-by-step procedures, and options for processing mail using the Run Mail screen.

Preparing Mailpieces

Details the process of preparing and feeding envelopes and packages into the mailing system for processing.

Mailing Packages

Provides instructions on how to print postage specifically for packages, including selecting services.

Postage Corrections and Adjustments

Explains how to make date corrections, print postage corrections, and create new jobs for specific mailing needs.

Mail Processing Settings

Guides on changing the sealing method, selecting weighing methods, and adjusting machine speed for optimal processing.

Special Mail Services

Details how to send mail using Certified Mail, E-Certified Mail, and Electronic Return Receipt (ERR) services.

Envelope and Message Customization

Covers changing envelope/tape quantities and adding custom text messages or return addresses.

Maintenance

Installing a New Tape Roll

Provides step-by-step instructions for replacing the tape roll in the mailing system.

Postage Funding

Adding or Refilling Postage

Guides users on how to transfer funds from their Pitney Bowes account to the meter to add or refill postage.

Checking Account Balance

Explains how to check the available funds in the postage account before refilling the meter.

Viewing Refill History

Details how to access a record of the last five postage refills performed on the system.

Jobs Management

Jobs Overview

Explains what a job is, how settings are stored, and the concept of a default job for system settings.

Creating New Jobs

Provides instructions on how to create new jobs from either the Jobs screen or the Run Mail screen.

Opening and Setting Jobs

Details how to open saved jobs and how to designate a job as the default for system operations.

Product Information

Postal Security Device (PSD)

Explains the function of the Postal Security Device (PSD) as the postage meter that secures funds.

Rates and Updates

Checking for Updates

Describes how the system checks for, downloads, and prompts installation of software and rate updates.

Scheduling Updates

Guides on how to set a specific time for the meter to check for software updates to avoid disruptions.

Viewing Update History

Explains how to access a list of installed updates, including title, size, and dates.

History and Reports

Printing Funds Report

Details how to print a summary of funds used, available funds, total pieces run, and piece count.

Reprinting Refill Receipt

Explains how to reprint the receipt for the last postage refill performed on the system.

Printing Refill Summary Report

Guides on how to print a history of the last five refills performed on the system.

Scales and Weighing

Zeroing the Scale

Provides instructions on how to reset an attached scale to zero when it displays weight with no items on it.

Sealing

Seal Only Mode

Explains how to set or exit the Seal Only mode to seal envelopes without printing information.

Safety

Safety Information

Provides essential safety precautions for operating the equipment, including electrical safety and handling.

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