Adding or refilling postage
In order to print postage onto your mailpiece, you must transfer postage funds from your Pitney
Bowes account to your meter. The meter deducts the amount of your postage from the available funds
on your meter. When your meter funds are low, you must add or refill more postage from your Pitney
Bowes account.
Before you begin
Make sure your meter is connected to the internet.
Follow these steps to refill postage on your meter:
1. Select a method to access your Funds screen:
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Select Funds on the Home screen.
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Select Postage in meter at the bottom of the Run Mail screen.
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Select Add Postage to Meter or Refill My Meter when you receive a low funds warning or
an insufficient funds error.
Important: If you see a lock symbol next to Add Postage to Meter, then you do not have rights
to refill the meter.
2. Select the Meter Funds tab.
3. Select Add Postage to Meter or Refill my Meter.
4. Select a refill option.
a. Select Last refill amount to add the same postage amount selected for your last refill.
b. Select Default refill amount to add the default postage amount.
c. Select Other amount to specify the amount of money you wish to transfer from your Pitney
Bowes account to your meter. Enter the refill amount and select OK.
5. Select Confirm when prompted. Your meter connects to the Pitney Bowes Data Center, adds
your postage to your meter and notifies you when it is finished.
6. Select Print receipt if you want to print a receipt.
a. To print the receipt on an envelope, place an envelope of the feed deck, and select Start.
b. To print the receipt on a piece of tape, select Tape.
c. If you have an optional attached printer, select Print on document.
7. Select Done to return to the Home screen.
Related topics
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To add funds to your account, see Paying for Postage
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Check your postage account balance
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If your meter cannot connect, see Resolve connection issues
Postage Funding
Pitney Bowes User Guide January 2023 53
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