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Pitney Bowes SendPro P Series User Manual

Pitney Bowes SendPro P Series
219 pages
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Shipping & Mailing
Postage Meters
SendPro® P
Mailing & Shipping Systems
SendPro P 1000-3000
User Guide
US English Edition
SV63206 Rev. L
April 27 2022

Table of Contents

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Pitney Bowes SendPro P Series Specifications

General IconGeneral
ModelSendPro P Series
Power SourceAC Power
ConnectivityEthernet, Wi-Fi
DisplayTouchscreen
FunctionsPackage Tracking
ScaleIntegrated scale
Supported CarriersUSPS, UPS, FedEx
Printing TechnologyThermal printing

Summary

1 - Safety

Safety Information

Provides essential safety precautions and instructions for operating the mailing system, including warnings and critical guidelines.

2 - Getting Started

What Does This Machine Do?

Explains the core functions and capabilities of the SendPro P mailing and shipping system.

USPS Requirements

Outlines the essential requirements mandated by the United States Postal Service for using the postage meter.

The Home Screen

Describes the main interface for accessing system applications and features from the initial login screen.

3 - Using Jobs

All About Jobs

Explains how to save, recall, and manage common job settings for efficient mailing operations.

Creating a New Job

Provides step-by-step instructions for creating new job configurations within the system.

Job Types

Lists and describes the various types of jobs available, such as Seal only, Postage correction, and Permit.

4 - Running Mail

Preparing and Correctly Feeding the Mailpieces

Guides users on how to properly load and feed mailpieces into the system for optimal processing.

Determining the Correct Postage Method

Helps users select the appropriate postage or weighing method based on mailpiece characteristics and requirements.

Weighing Methods

Details the different weighing methods available, such as WOW, Attached Scale, and Manual Entry.

5 - SendPro® Shipping

What is SendPro Shipping?

Introduces the SendPro shipping application and its process for creating shipping labels.

Tracking a Shipment

Explains how to track shipments using tracking numbers and view shipment status and details.

Creating a Shipping Label

Outlines the comprehensive process for creating USPS, UPS, or FedEx shipping labels.

6 - Receive a Package

Receiving a Package

Provides instructions on how to record package deliveries, scan barcodes, and manage package information.

Find a Package

Details the process for searching and locating specific packages within the system's records.

7 - Accounting

All About Accounting

Explains the integrated accounting capabilities for tracking and managing postage expenses by department or individual.

Creating, Editing or Deleting an Account

Guides users through the process of building and managing an accounting structure with accounts, sub accounts, and sub-sub accounts.

All About Surcharges

Details how to apply global or batch surcharges to actual mail costs for accounting and reporting purposes.

8 - Reports

All About Mailing Reports

Describes how to generate mailing reports for an accurate record of mailing activities.

All About Funds and Refill Reports

Explains how to print detailed information about postage funds and refill history.

9 - Refilling Your Meter

Refilling Your Meter

Provides step-by-step instructions on how to add postage to the meter using available funds or accounts.

Checking Your Balance at Pitney Bowes

Guides users on how to check their current postage account balance before refilling the meter.

10 - Rates and Updates

Performing the Rate Updates

Explains that postal rates and software updates are performed automatically by the SendPro P meters.

Checking for Rates and Software Updates

Details how to check for available system updates, including new graphic images and software.

11 - System Setup

Personal Settings

Allows users to customize touchscreen and display settings, including password and login management.

Application Settings

Enables users to configure tracking services prompts and manage USPS Mailer ID settings.

Hardware Settings

Allows users to view general system information and perform routine maintenance on hardware components.

12 - Maintenance

Installing a New Tape Roll

Provides instructions for replacing the tape roll when it is running low or out of tape.

No Power

Offers troubleshooting steps for issues where the device screen is black and power lights are not lit.

Replacing an Ink Cartridge

Details the process for replacing ink cartridges when the system indicates low ink or out of ink warnings.

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