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SendPro P1000
Pitney Bowes SendPro P1000 User Manual
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Table of Contents
Default Chapter
4
Table of Contents
4
1 Safety
8
Safety Information
9
2 Getting Started
15
What Does this Machine Do
15
Postal Security Device
17
Logging in and out of the System
18
The Home Screen
19
Parts of the Mailing and Shipping System
20
Manual Adjustments
33
How to Properly Shut down Your System
34
System Specifications
35
3 Using Jobs
41
All about Jobs
41
Opening a Job
43
Previewing Jobs
44
Creating a New Job
45
Editing a Job
47
Deleting a Job
48
Job Options
49
Job Types
52
Saving Changes to a Job
59
Closing All Jobs
60
4 Running Mail
62
Determining the Correct Postage Method
63
Preparing and Correctly Feeding the Mail Pieces
65
Reviewing the Mail Piece Specifications
66
Running Mail - Quick Start
69
Changing the Class, Carrier, or Special Services
72
Changing the Sealing Method
74
Changing or Selecting the Weighing Method
75
Possible Errors When Running Mail
76
Step-By-Step Running Mail
77
Running a Manual Weight Entry Job
79
Weighing Methods
80
Running an Attached Scale Job
81
Zeroing the Scale While Running Mail
82
Running a WEIGH-ON-THE-WAY® (W-O-W®) Job
83
Running a WEIGH-ON-THE-WAY® (W-O-W®) - First Piece Only Job
84
Running Mail with Different Shapes and Weights85
85
Running Mail with Different Shapes and Weights
85
Running a Differential Weighing Mail Job
86
Running Mail Using a Barcode Scanner
89
Changing the Envelope or Tape Quantity
90
Changing the Date
91
Changing the Machine Speed
92
Printing a Sample Mail Piece
93
Counting Mail
94
Adding Graphics, Return Addresses, Messages, and Inscriptions to Your Mail
95
Changing or Adding a Graphic
97
Postal Inscriptions
104
Changing or Adding a Text Message or Return Address
105
Changing Envelope Size
109
Changing the Envelope Print Area
110
5 Sendpro® Shipping
111
What Is Sendpro® Shipping
113
Getting Started with Sendpro® Shipping
114
Adding Postage to Your Sendpro® Shipping Account
115
Tracking a Shipment in Sendpro
116
Adding an Address to the Address Book
117
Changing the Sender's Address
118
Creating a Label from an Address
119
Editing or Deleting an Address
120
Verifying a Canada Post Address
121
Voiding a Shipping Label
122
Managing Your Email Notifications
123
Setting up a Fedex Account
124
Setting up a UPS Account
125
Weighing Your Shipment with a Scale in Sendpro
126
Adding a Shipment Memo in Sendpro
127
Using Your Own Packaging for Canada Post Shipments128
128
Using Your Own Packaging for Fedex and UPS Canada Shipments
129
Using Your Own Packaging for Fedex and UPS
129
Creating a Canada Post Shipping Label
130
Creating a Canada Fedex or UPS Shipping Label
132
Printing a Fedex Manifest
134
What Is a Residential Surcharge
135
Creating a Canada Post Return Label
136
Printing a Shipping Label
137
Setting up Shipping Label Printing Defaults
138
Reprinting a Canada Post Shipping Label
139
Reprinting a Fedex or UPS Shipping Label
140
Measuring Your Shipment Dimensions in Sendpro
141
Enabling Cost Accounts
142
Searching for a Shipment in Sendpro
143
Message "We Were Unable to Print Your Label
144
6 Receive a Package
146
All about Receive a Package
146
Setting up a Cable-Connected Scanner
147
Receiving a Package
149
The Packages Screen
150
Find a Package
151
Package Notifications
152
Managing Contacts
153
7 Accounting
154
All about Accounting
155
Creating, Editing or Deleting an Account
160
Accounting Options When Running Mail
168
All about Transactions
173
All about Surcharges
181
All about Job Ids
184
All about Accounting Reports
186
8 Reports
193
All about Mailing Reports
194
Printing a Mailing Report
195
All about Funds and Refill Reports
196
9 Refilling Your Meter
199
All about Postage
199
Pitney Bowes Postage Account
200
Your Postage Meter
201
Refilling Your Meter
202
Checking Your Balance at Pitney Bowes
203
Postage Remaining
204
Postage Refill Settings
205
Viewing the Refill History
206
Viewing the Meter Information
207
Uploading Postal Information
209
Withdrawing the Meter
210
10 Rates and Updates
212
Checking for Rates and Updates Automatically
212
Using the Rates and Updates Scheduler
213
Checking for Rates and Software Updates
214
Viewing the Update History
215
11 System Setup
217
Personal Settings
217
Application Settings
219
Internet and Network Settings
220
System Settings
223
Hardware Settings
239
12 Maintenance
244
Installing a New Tape Roll
244
Refilling the Envelope and Tape Sealant Bottle
247
Printing a Test Pattern
248
Cleaning the Print Heads
249
Low Ink Warning
250
Out of Ink Warning
251
Replacing the Ink Cartridges
252
Replacing the Print Heads
256
Aligning the Print Heads
261
13 - Troubleshooting
265
Clearing the Mail Piece Path on Your Connect+® 1000 / Sendpro® P1000
267
Clearing the Mail Piece Path on Your Connect+® 500W / Sendpro® P1500 / Connect+® 2000 / Sendpro® P2000
270
Clearing the Mail Piece Path on Your Connect+® 3000 / Sendpro® P3000
273
Paper Path Maintenance on Your Connect+® 1000 / Sendpro® P1000
276
Paper Path Maintenance on Your Connect+® 500W / Sendpro® P1500 / Connect+® 2000 / Sendpro® P2000
286
Paper Path Maintenance on Your Connect+® 3000 / Sendpro® P3000
295
Sealer Maintenance on Your Connect+® 1000 / Sendpro® P1000
305
Sealer Maintenance on Your Connect+® 500W / Sendpro® P1500 / Connect+® 2000 / Sendpro® P2000
312
Sealer Maintenance on Your Connect+® 3000 / Sendpro® P3000
319
How to Fix W-O-W Related Errors on Your Connect+® 500W / Sendpro® P1500 / Connect+® 2000 / Sendpro® P2000 and Connect+® 3000 / Sendpro® P3000
327
Printer Error on Your Connect+® Series / Sendpro® P-Series
335
How to Resolve Tape Feeding Issues
342
How to Clear a Tape Stoppage
344
How to Resolve Printing Issues
346
How to Resolve Postage Refill Issues
347
How to Resolve Touchscreen Response Issues
348
Contacting Pitney Bowes
349
Other manuals for Pitney Bowes SendPro P1000
User Guide
219 pages
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Pitney Bowes SendPro P1000 Specifications
General
Brand
Pitney Bowes
Model
SendPro P1000
Category
Postal Equipment
Language
English
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