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Pitney Bowes SendPro C Lite User Manual

Pitney Bowes SendPro C Lite
214 pages
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Shipping & Mailing
Postage Meters
SendPrC Lite,
SendPrC,
SendPro®+
PCN 8H00
Operator Guide
US English Edition
SV63317 Rev H
February 2021

Table of Contents

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Pitney Bowes SendPro C Lite Specifications

General IconGeneral
Label PrintingYes
Envelope PrintingYes
Power SourceAC adapter
Shipping LabelsYes
ConnectivityWi-Fi, Ethernet
CompatibilityWindows, Mac
Supported CarriersUSPS, UPS, FedEx

Summary

Quick Start Guide

Finding Product Code Number and Serial Number

Locate the device's Product Code Number (PCN) and 7-digit serial number on the label.

Navigating the Home Screen

Understand the SendPro C device's Home screen as the starting point for creating shipping labels or printing postage.

Printing a Shipping Label

Learn to create and print shipping labels for USPS, UPS, or FedEx packages using the device.

Using Cost Accounts for Shipping Labels

Assign shipping label costs to specific accounts to track postage expenses by department or project.

Replacing the Ink Cartridge

Follow instructions to replace the ink cartridge when the low ink warning appears.

Connectivity Information

Setting Up a Wired Network Connection

Connect the SendPro C device to the Pitney Bowes Data Center using a network cable.

Setting Up a Wireless (Wi-Fi) Network Connection

Connect the SendPro C device to a wireless network or a mobile phone hotspot.

Checking Your Network Connection

Use the network checking application to diagnose issues when unable to connect to the internet.

Setting Up a Proxy Server

Configure a proxy server to act as a gateway for improved network performance and security.

Managing Your Device

Creating or Disabling the Security PIN

Set up a 4-digit numeric PIN to prevent unauthorized use of the device and manage existing PINs.

Adjusting Display Brightness

Customize the display brightness to suit your workspace for better visibility.

Adding Favorite Apps

Personalize the Home screen by adding frequently used applications to the favorites list.

Installing the SendPro C Lite, SendPro C, SendPro+

Follow step-by-step instructions for the initial setup of your new SendPro device.

Creating Shipping Labels

Signing In and Out of Trackable Labels or Shipping Labels

Access Trackable Labels or Shipping Labels by signing in, and prevent unauthorized printing by signing out.

Printing a Shipping Label

Create and print shipping labels for USPS, UPS, or FedEx packages with detailed tracking and history.

Creating a New Sender Address for Shipping Labels

Add multiple sender addresses to the address book for shipping from different locations.

Printing a USPS Scan Form

Print a USPS SCAN Form 5630 to save time by scanning labels once instead of individually.

Getting a USPS Refund for a Shipping Label

Request a refund for USPS shipping labels within 30 days of printing for postage balance credit.

Managing Shipping Labels

Using SendPro Online for Tasks

Utilize SendPro Online via a web browser for tasks like importing/exporting addresses and managing carriers.

Using the Shipping Labels Address Book

Manage shipping addresses for all carriers to ensure accurate deliveries and efficient label creation.

Changing Default Refill Amounts for Shipping Labels

Set a default amount for automatic postage refills for trackable labels to manage device funds.

Setting Up Your FedEx Account

Configure your FedEx account through SendPro Online to use FedEx for trackable labels.

Setting Up Default Printing Options

Define print options such as label size, cost printing, and receipt printing for shipping labels.

Printing on Envelopes

Printing Postage on Envelopes

Use the Envelope Printing screen to print postage on envelopes or tape, and customize print options.

Refilling Postage for Printing on Envelopes

Add postage funds to your device's account when the balance is low to ensure continuous printing.

Sending a First-Class Mail Envelope

Economical way to send mailpieces through USPS, including postcards, letters, and large envelopes.

Sending Certified Mail

Obtain proof of mailing for your mailpieces with Certified Mail, a USPS service.

Printing Additional Postage

Add more postage directly to an envelope or print additional postage on a tape if funds are insufficient.

Managing Printing on Envelopes

Confirming Your Meter Update

Check for and confirm the latest postal rates and software updates for your Envelope Printing device.

Uploading Postage Transactions

Ensure postage transactions are uploaded automatically or manually for accurate record-keeping.

Setting Low Funds Warning for Printing Postage

Configure a low funds warning to alert when postage balance reaches a specific threshold amount.

Adding an Envelope Printing or Print on Envelopes Account

Create and manage accounts to record usage by department for Envelope Printing or Print on Envelopes.

Creating Presets for Printing Postage

Store commonly-used settings such as postage class, account, and graphics as presets for quick access.

View and Print Reports

Viewing Total Spent on Printing Postage

Review the total amount spent on postage and the total number of pieces printed on the device.

Running Postage Printing Account Reports

Generate account reports to track postage spending by specific accounts over various time periods.

Emailing a Postage Printing Account Report

Send account reports via email to track departmental or client postage spending over time.

Viewing and Creating a Shipping Report

View and print shipping labels created on the device, with details on recipient, carrier, and cost.

Maintenance

Printing a Test Pattern

Print a test pattern to verify printhead functionality and ink cartridge status for optimal quality.

Checking the Ink Level

Monitor the ink level in the device to ensure sufficient ink for printing operations.

Replacing the Ink Cartridge

Follow procedures to replace the ink cartridge when the low ink warning appears for continued operation.

Changing the Ink Waste Pad

Replace the disposable pad in the waste tank when it becomes full to prevent ink overflow.

Cleaning the Printhead

Clean the printhead if print quality issues persist after cleaning the print nozzles.

Supplies

Ordering Supplies from Your Device

Order necessary supplies, such as ink cartridges and tape, directly from the device using the Supplies app.

Supplies, Ink Cartridges, and Options

List of available supplies, ink cartridges, and options for SendPro C Lite, SendPro C, SendPro+ devices.

Device Information

USPS Requirements

Adhere to basic USPS requirements for postage devices, including date, ZIP Code, and postal inspections.

Parts of the SendPro C Lite, SendPro C, SendPro+

Familiarize yourself with the various components and parts of your SendPro C Lite, SendPro C, SendPro+.

Specifications

Review technical specifications including power requirements, operating temperature, sound level, and dimensions.

Ink Cartridge Life

Understand the estimated impressions yield for 17 ml and 35 ml ink cartridges based on usage.

Technical Support

Contacting Pitney Bowes

Find contact information and necessary details to provide to Pitney Bowes Technical Support for assistance.

Provide a Description of the Problem

Clearly describe the issue, including what is happening, when, and any error messages displayed.

Safety

Important Safety Notes

Follow general safety precautions for office equipment, including reading instructions and proper usage.

Lithium Ion Battery

Properly recycle or dispose of the product's lithium ion battery according to local regulations.

Note for California Customers on All Models

California requires a notice for products containing perchlorate material; special handling may apply.

Third Party Software

Third Party Software

Information regarding third-party software incorporated into the product and their licensing terms.

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