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SendPro C Lite
Pitney Bowes SendPro C Lite User Manual
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Edition
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31
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20
21
2
Table of Contents
Default Chapter
3
Table of Contents
3
1 Quick Start Guide
7
Finding the Product Code Number (PCN) and Serial Number
9
Navigating the Home Screen
9
Printing a Shipping Label or Printing Postage on an Envelope
13
Printing a Shipping Label
15
Using Cost Accounts to Charge Back Shipping Label Postage Costs
20
Adding a Trackable Labels or Shipping Labels Cost Account
22
Adding an Envelope Printing or Print on Envelopes Account
22
Printing Postage on Envelopes
24
Preventing Envelope Feeding Problems
26
Sending a First-Class Mail Envelope
26
Sending a Large First-Class® Envelope
27
Sending Certified Mail
29
Sending an International Letter
30
Sending Mail Using a Certificate of Mailing
30
Using USPS Special Services
32
Updating Postal Rates or Software for Printing on Envelopes
33
Refilling Postage for Printing on Envelopes
34
Sealing Envelopes
35
Filling the Moistener Tank
36
Replacing the Ink Cartridge
36
Printing a Test Pattern
38
Adding Favorite Apps
39
Creating Presets for Printing Postage
40
Selecting a Preset for Printing Postage
41
Ordering Supplies from Your Device
42
2 Connectivity Information
46
Setting up a Wired Network Connection
46
Setting up a Wireless (Wi-Fi) Network Connection
47
Connecting to a Hidden Wi-Fi Network
48
Deleting a Wi-Fi Network
49
Checking Your Network Connection
50
Finding the MAC Address for Wired and Wireless Networks
51
Setting up a Proxy Server
54
3 Managing Your Device
57
Creating or Disabling the Security PIN
58
Adjusting Time Zone and Location Code
59
Adjusting Display Brightness
59
Adding Favorite Apps
60
Setting up Energy Saver
60
Managing Your Pitney Bowes USPS Postage Funds
61
Using USPS Informed Delivery
61
Installing the Sendpro C Lite, Sendpro C, Sendpro
61
Installing the Sendpro C Lite, Sendpro C, Sendpro
71
Installing a Scale
80
Uploading System Logs
81
4 Creating Shipping Labels
84
Signing in to and out of Trackable Labels or Shipping Labels
84
Printing a Shipping Label
84
Creating a New Sender Address for Shipping Labels
90
Editing the Sender Address for Shipping Labels
90
Creating an International Shipping Label
91
Printing a USPS Return Shipping Label
92
Printing a USPS Scan Form
92
Reprinting a USPS, UPS or Fedex Shipping Label
93
Canceling a UPS or Fedex Shipping Label
94
Getting a USPS Refund for a Shipping Label
94
5 Managing Shipping Labels
98
Using Sendpro Online to Perform These Tasks
98
Using the Shipping Labels Address Book
99
About Cost Accounts for Shipping Labels
99
Changing the Default Refill Amounts for Shipping Labels
100
Using Cost Accounts to Charge Back Shipping Label Postage Costs
100
Turning on Address Autofill for Trackable Labels or Shipping Labels
102
Adding New Addresses to Trackable Labels or Shipping Labels Address Book
102
Managing Your Trackable Labels or Shipping Labels Cost Accounts
103
Adding a Trackable Labels or Shipping Labels Cost Account
103
Editing a Cost Account
104
Refilling Postage for Shipping Labels
104
Setting an Alert When Shipping Label Postage Refill Is Pending
106
Setting up Your Fedex Account
107
Setting up Your UPS Account
108
Setting up Default Printing Options
109
Managing Email Notifications for Trackable Labels or Shipping Labels
109
Setting the Default Address for USPS Return Labels
110
Determining How You Spend Your Trackable Labels or Shipping Labels Postage
111
Removing Funds
111
6 Printing on Envelopes
113
Printing Postage on Envelopes
115
Checking the Available Funds for Printing Postage
117
Refilling Postage for Printing on Envelopes
117
Sending a First-Class Mail Envelope
118
Sending a Large First-Class® Envelope
118
Sending Certified Mail
120
Sending an International Letter
121
Sending Mail Using a Certificate of Mailing
122
Advancing the Date
123
Omitting the Date from the Envelope
124
Printing Additional Postage
125
Re-Dating Your Mail
126
Using USPS Special Services
126
Entering the Weight Manually When Printing Postage
127
Using the Scale When Printing Postage
127
Sealing the Envelope Only
128
Sealing Envelopes
129
Zeroing the Scale
130
Adding Insurance to Your Mail
131
Adding a Graphic to Your Envelope or Tape
132
Sending Mail Using Electronic Return Receipt (ERR)
132
Getting a USPS Refund for Damaged or Incorrectly Printed Mail
133
Creating a Custom Text Message for Your Mail
134
Adding a Custom Text Message to Your Envelope or Tape
136
Editing or Deleting a Custom Text Message
138
Printing a Graphic Without Printing Postage
140
Adding an Inscription
141
Printing Only the Date and Time
141
7 Managing Printing on Envelopes
144
Confirming Your Meter Update
144
Changing the Default Refill Amounts for Printing Postage
144
Uploading Postage Transactions
145
Clearing or Resetting the Number of Mailpieces Sent
146
Performing USPS Postal Inspections for Envelope Printing or Print on Envelopes
146
Updating Postal Rates or Software for Printing on Envelopes
146
Confirm the Effective Date for Postal Rates on Your Device
147
Setting the Low Funds Warning for Printing Postage
148
Setting up a Mailer ID
148
Updating the ZIP Code
149
Turning Account Passwords on or off for Printing Postage
149
Adding an Envelope Printing or Print on Envelopes Account
150
Editing an Account
151
Deleting an Envelope Printing or Print on Envelopes Account
152
Creating Presets for Printing Postage
153
Viewing Presets for Printing Postage
154
Selecting a Preset for Printing Postage
154
Modifying Presets for Printing Postage
154
Setting the Default Preset Reset Time
155
8 View and Print Reports
158
Viewing a Receipt When Refilling Postage
158
Viewing the Total Spent on Printing Postage
158
Viewing the Refill History for Printing Postage
158
Printing a Funds Report
158
Running Postage Printing Account Reports
159
Emailing a Postage Printing Account Report
160
Setting the Postage Printing Account Report Period
162
Setting the Postage Printing Account Report Preferences
162
Viewing and Creating a Shipping Report
163
Viewing and Creating a USPS Shipping Label Refund Report
164
9 Maintenance
165
Check the Postage Print Quality
166
Printing a Test Pattern
166
Checking the Ink Level
167
Replacing the Ink Cartridge
168
Changing the Ink Waste Pad
170
Cleaning the Printhead
172
Installing the Printhead
177
Cleaning the Moistener Brush and Wick Assembly
182
Filling the Moistener Tank
185
Avoiding Envelope Sealing Issues
185
Preventing Envelope Feeding Problems
187
Managing Product Email Notifications
187
Moving Your Device
188
10 - Supplies
189
Ordering Supplies from Your Device Supplies, Ink Cartridges, and Options
189
11 Device Information
196
USPS Requirements
196
Key in Postage
196
Sections of the Meter Impression
196
Postal Security Device
197
Parts of the Sendpro C Lite, Sendpro C, Sendpro
197
Connections on the Back of the Device
198
Specifications
198
12 - Technical Support
203
Contacting Pitney Bowes
204
13 - Safety
207
Lithium Ion Battery
208
Agency Compliance Information
208
Important Safety Notes
208
Note for California Customers Only on All Models
210
14 Third Party Software
211
Third Party Software
212
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User Guide
122 pages
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Pitney Bowes SendPro C Lite Specifications
General
Brand
Pitney Bowes
Model
SendPro C Lite
Category
Postal Equipment
Language
English
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