10. If your envelopes still are not sealing properly, you can order a Moistener Replacement Kit (part
number 621-8) by calling 1-800-243-7824.
Filling the moistener tank
Your device will need refills of E-Z Seal® in order to seal envelopes. Follow these steps to fill the
moistener tank.
1. Check the level of E-Z Seal® in your moistener tank.
2. Add enough E-Z Seal® to bring the sealant level up to the bottom of the fill hole. Do not overfill the
tank.
3. If the tank is empty, allow 30 minutes for the moistener brush and wick to get completely wet.
Avoiding envelope sealing issues
Prevent sealing issues by:
l Having enough sealant in the moistener tank.
l Placing the envelope correctly on the feed deck.
l Maintaining the wick or brush in the moistener.
Maintenance
Pitney Bowes Operator Guide February 2021 185
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