If your device is behind a firewall, you may need an IT professional or someone who has access to your
network configuration to provide access to these services.
Open and run network checking application:
l Tap the Check Network application icon in the application drawer at the bottom of the Home
screen or,
l Tap SendPro Apps on the Home screen, then tap Network Connection.
Finding the MAC address for wired and wireless
networks
Provide the MAC address to your IT department if they need it to allow your device to connect to the
internet.
Your device contains two MAC addresses. However, depending on your chosen connection method it
will only be using one MAC address.
Connecting via a Wireless connection
1. Tap Settings on the toolbar.
2. Tap Wi-Fi.
Connectivity information
Pitney Bowes Operator Guide February 2021 51
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