Pitney Bowes mailstation - Numeric Error Codes

SystemMessage Description Action
SoftwareDownload
Failure
Softwareandrateupdatescansometimes
failtocomplete.
1. Unplugthepowercordfromthebackof
yourmeter.
2. Waitoneminute,andplugthepower
cordbackintoyourmeter.
3. Processyourupdateagainbyfollowing
thesoftwareorrateinstructions.
Iftheproblemstillpersists,contactcustomer
service.
NotEnoughFunds Thismessageindicatesthattherearenot
enoughfundsinyourpostageaccountto
completetherefill.
Lowerthedollaramountofthepostagefunds
youaretryingtodownload
Addfundstoyourpostageaccount.Referto
Adding Postage to Your Machine.
Refillfailed:
xxx.ContactPitneyBowes
Afailureoccurredduringtherefillprocess. Contactcustomersupport.RefertoPitney
Bowes Contact List.
RefilltooHigh Youtriedtoaddfundsformorethanthe
maximumrefillamount.
1. PressClear/Back(C).
2. Repeatrefillprocedurewithasmaller
postageamount.
Contactcustomersupport.RefertoPitney
Bowes Contact List.
Numeric Error Codes
ErrorcodesarenumericmessagesonthatappearintheLCDdisplayonyourmachine's control panel.
Thefollowingtableliststhepossiblecodes,adescriptionofeach,andwhatactionyoucantake.
Pleasebesuretorecordanyerrorcodesthatappearonyourdisplaybeforecallingyourcustomer
supportagent.
Youcanalsovisitthesupportsiteathttp://support.pb.com/foradditionalinformation.
Troubleshooting
Pitney Bowes Operator Guide January 2024 96