Pitney Bowes mailstation - Page 101

2. Ifyouhaveaninternetconnectionrunthistesttodetermineiftheproblemiscausedbysecurity
filtersorfirewallsettings.
a. Gotothefollowingtestsite:http://cometservp1.pb.com/t3cometserver.asp
b. Ifaseriesofzerosaredisplayed,suchas{00000000-0000-0000-0000-000000000000}0
thenwebfilteringismostlikelynottheissue.
c. Ifyouhaveawebfilteringorfirewallissue,aspecificmessagewilldisplayinsteadofalineof
zeros.Ifthisisthecase,consideraddingthePitneyBowesserverstoyourexceptionlist.
RefertoException List.Ifyouarestillhavingproblems,refertoGetting Helpandcontact
customerservice.
Troubleshooting Your Communication Device
YoucancheckthestatusofyourcommunicationdevicebyobservingtheLEDindicatorsshown
below.Blinkinggreenindicatesthatyourmeterisconnectedtotheinternet.
Troubleshooting
Pitney Bowes Operator Guide January 2024 93