Make, answer, end calls
On the base there are 3 Audio source buttons: desk phone , computer , and mobile .
These buttons allow you to switch to a different audio source.
Make a call
Make a call using your headset system.
1 Tap an Audio button on the base.
: Desk phone only: Press the desk phone's Headset button or manually remove the
handset if you don't have an HL10 lifter or EHS cable.
2 Dial from your softphone/mobile phone/desk phone.
End/take a call
To answer/end a call, tap the corresponding Audio button or tap the headset call button.
: Desk phone only: If you don't have an HL10 lifter or EHS cable, press the desk phone's
Headset button or remove the handset when answering a call and hang up when ending
a call.
Tip: Headset call control for the computer requires Poly software and softphone
compatibility. See “Download software.”
Mute
1 To mute your headset during on a call, do one of the following:
• Press the headset Mute button. You hear "Mute on."
• Standard model only: press the base Mute button. When muted, you hear "Mute
on" and your base Audio button and Mute button LEDs turn red.
Note: Teams model base does not include a Mute button.
2 To unmute your headset, do one of the following:
• Press your headset Mute button. You hear "Mute off" and your base Audio button
LED turns green.
• Press your base's active Audio button. You hear "Mute off" and your base Audio
button turns green.
• Standard model only: to unmute, press the base Mute button. You hear "Mute off"
and your base Mute button LED turns off.
Answer a second call
1 While on a call, press the headset Call button for 2 seconds to answer the second call.
This will place the first call on hold.
2 To switch between the calls, press the headset Call button for 2 seconds.
Reject a Mobile Call
To reject an incoming call, hold the base mobile button down for 3 seconds.
Merge a call from 2 sources
Merge call audio from 2 sources to create a mini conference call.
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