Horizon | Polycom RealPresence Trio 8800 Full User Guide
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Consultative transfer—Enables you to speak with the other party before completing the transfer.
Choose a Default Transfer Type
You can choose a default transfer type to use for all calls on Polycom Trio 8800.
When you choose a default transfer type, the phone uses the selected transfer type for all calls. Consultative
is the default transfer type.
Procedure
1. Navigate to Settings > Basic > Preferences.
2. Select Default Transfer Type and choose a transfer type.
3. The selected transfer type is used for all calls.
Transfer a Call
How you transfer a call on Polycom Trio 8800 varies depending on the default transfer type.
Procedure
1. During a call, do one of the following:
When the default type is Blind, select Transfer and dial a number or select a contact from Recent Calls
or Contacts.
When the default type is Consultative, tap Menu and select Transfer . Dial a number or select a
contact from Recent Calls or Contacts.
The call is transferred automatically.
Transfer a Call using Consultative Transfer
How you transfer a call using Consultative Transfer varies depending on the default transfer type set on the
Polycom Trio 8800 system.
Procedure
1. During a call, do one of the following:
If the default type is Consultative, select Consult and dial a number or select a contact from Recent
Calls or Contacts. Select Complete Transfer after speaking with the contact.
If the default type is Blind, tap Menu and select Consult . Dial a number or select a contact from
Recent Calls or Contacts and select Complete Transfer after speaking with the contact.