Polycom SoundPoint IP 560 Specifications
Part No. 3726-47004-001 Rev. 11/07
www.polycom.com
Polycom Headquarters: 4750 Willow Road, Pleasanton, CA 94588 (T) 1.800.POLYCOM (765.9266) for North America only.
For North America, Latin America and Caribbean (T) +1.925.924.6000, (F) +1.925.924.6100
Polycom EMEA: 270 Bath Road, Slough, Berkshire SL1 4DX, (T) +44 (0)1753 723000, (F) +44 (0)1753 723010
Polycom Asia Pacific: 8 Shenton Way, #11-01 Temasek Tower, Singapore 068811 (T) +65.6389.9200, (F) +65.6323.3022
Lines (Directory Numbers)
• Up to 4 lines with up to 2 concurrent calls per line
Display
• 320 x 160-pixel backlit grayscale graphical LCD
• LED backlight with custom intensity control
Feature Keys
• 4 context-sensitive “soft” keys
• 26 dedicated “hard” keys
- 4 line keys with bi-color (red/green) LED
- 8 feature keys
- 6 display/menu navigation keys
- 2 volume control keys
- Illuminated mute key
- Illuminated headset key
- Illuminated hands-free speakerphone key
- Dedicated hold key
Headset Compatibility
• Dedicated RJ-9 headset port
- Amplified headsets are recommended
Hearing Aid Compatibility
• Compliant with ADA Section 508 Recommendations:
Subpart B 1194.23 (all)
• Hearing Aid Compatible (HAC) handset for
magnetic coupling to approved HAC hearing aids
• Compatible with commercially-available TTY adapter
equipment
Audio Features
• Polycom HD Voice technology delivers life-like voice
quality for each audio path - the handset, the
hands-free speakerphone, and the optional headset
• Full-duplex hands-free speakerphone
- Type 1 compliant with IEEE 1329 full duplex
standards
• Frequency response - 100Hz - 7kHz for handset,
optional headset and hands-free speakerphone modes
• Codecs: G.722 (wideband), G.711 µ/A, and G.729A
(Annex B)
• Individual volume settings with visual feedback for
each audio path
• Voice activity detection
• Comfort noise fill
• DTMF tone generation / DTMF event RTP payload
• Low-delay audio packet transmission
• Adaptive jitter buffers
• Packet loss concealment
• Acoustic echo cancellation
• Background noise suppression
Call Handling Features
2
• Shared call / bridged line appearance
• Flexible line appearance (one or more line keys
can be assigned for each line extension)
• Busy Lamp Field (BLF)
• Distinctive incoming call treatment / call waiting
• Call timer
• Call transfer, hold, divert (forward), pickup
• Called, calling, connected party information
• Local three-way conferencing
• One-touch speed dial, redial
• Call waiting
• Remote missed call notification
• Intercom
• Automatic off-hook call placement
• Do not disturb function
Other Features
• Local feature-rich GUI
• Time and date display
• User-configurable contact directory and call history
(missed, placed, and received)
• Customizable call progress tones
• Wave file support for call progress tones
• Unicode UTF-8 character support. Multilingual user
interface encompassing Chinese, Danish, Dutch,
English (Canada / US / UK), French, German, Italian,
Japanese, Korean, Norwegian, Portuguese, Russian,
Spanish, Swedish
Protocol Support
• IETF SIP (RFC 3261 and companion RFCs)
Network and Provisioning
• Two-port Gigabit Ethernet switch
- 10/100/1000Base-Tx across LAN and PC ports
- Conforms to IEEE802.3-2005 (Clause 40) for
Physical Media Attachment
- Conforms to IEEE802.3-2002 (Clause 28) for Link
Partner Auto-Negotiation
• Manual or dynamic host configuration protocol (DHCP)
network setup
• Time and date synchronization using SNTP
• FTP / TFTP / HTTP / HTTPS server-based central
provisioning for mass deployments
• Provisioning and call server redundancy supported
• Web portal for individual unit configuration
• QoS Support – IEEE 802.1p/Q tagging (VLAN), Layer 3
TOS, and DSCP
• Network Address Translation (NAT) – support for static
configuration and “Keep-Alive” SIP signalling
• RTCP support (RFC 1889)
• Event logging
• Syslog
• Local digit map
• Hardware diagnostics
• Status and statistics reporting
Security
• Transport Layer Security (TLS)
• Encrypted configuration files
• Digest authentication
• Password login
• Support for URL syntax with password for
boot server address
• HTTPS secure provisioning
• Support for signed software executables
Power
• Built-in, auto-sensing IEEE 802.3af Power over
Ethernet
• External Source 48V DC @ 380mA
Approvals
• FCC Part 15 (CFR 47) Class B
• ICES-003 Class B
• EN55022 Class B
• CISPR22 Class B
• AS/NZS CISPR 22 Class B
• VCCI Class B
• EN55024
• EN61000-3-2; EN61000-3-3
• ROHS compliant
• Anatel
Safety
• CE Mark
• EN 60950-1
• IEC 60950-1
• AS/NZS 60950-1
• UL/C-UL
Operating Conditions
• Temperature: +10 to 40°C (+50 to 104°F)
• Relative Humidity: 20% to 85%, non-condensing
Storage Temperature
• -40 to +70°C (-40 to +160°F)
SoundPoint IP 560 Comes With:
• SoundPoint IP 560 console
• Handset with handset cord
• Base stand
• Network (LAN) cable
• Quick Start Guide
• Product registration card
Size
• 10.5 in x 6 in x 7.5 in x 2.5 in
(26.5 cm x 15 cm x 19 cm x 6.5 cm) (W x H x D x T)
Weight
• Phone weight: 2.4 lb (1.1 kg)
Unit Box Dimensions / Weight
• 12.5 in x 13.25 in x 3.5 in
• 4.0 lbs (1.8 kg)
Master Carton Quantity
• Five
Country of Origin
• Thailand
Warranty
• 1 year
1
In some calling scenarios, such as IP to PSTN, Polycom HD Voice will
not be available and the call will progress in narrowband instead.
2
Some of these features need to be supported by an appropriate
call/applications server.
©2007 Polycom, Inc. All rights reserved.
Polycom, the Polycom logo and SoundPoint are registered trademarks and Polycom HD Voice is a trademark of Polycom, Inc. in the U.S. and various countries.
All other trademarks are the property of their respective owners. Specifications subject to change without notice.
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Display
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Operating Environment
Weight and Dimensions
