Polycom SoundPoint IP 560 Quick Start Guide

Polycom SoundPoint/SoundStation/VVX IP
Series
Manual Reconfiguration Procedure
BroadSoft BroadCloud PBX 07/19/2017
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If the password is not 456 and the actual password is not known, then the remainder of this procedure cannot
be performed, and the device cannot be modified for use in the BroadSoft BroadCloud PBX network.
5. Select “1. Admin Settings…”
6. Select “1. Network Configuration…”
7. Using the up/down arrows, highlight “Provisioning Server…” then press Select
8. Using the up/down arrows, highlight “DHCP Menu: …” then press Select
9. Using the up/down arrows, highlight “Boot Server: …” then press Edit
10. Using the right/left arrows, select “Static” then press Ok
11. Press “Exit” (left arrow on 320/330 models) to return to the Network Configuration menu
12. Using the up/down arrows, highlight “Server Menu: …” then press Select
13. Using the up/down arrows, highlight “Server Type: …” then press Edit
14. Using the right/left arrows, select “HTTPS” then press Ok
15. Using the up/down arrows, highlight “Server Address: “ then press Edit
16. Using the numeric keypad, enter the following case sensitive URL:
For North America
OLDER DEVICES - https://polycom.sipflash.com
For North America
NEWER DEVICES - https://plcm.sipflash.com
For Europe
All DEVICES - https://polycom.broadcloud.eu
For Australia
All DEVICES - https://polycom.broadcloud.com.au
For FED
All DEVICES - https://polycom.broadcloudgov.us
If you are having trouble flashing your device with these URLs, please contact your technical support team
for assistance.
Notes:
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Use the * key to enter periods (requires a single key press in any key mode)
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Use the # key to enter forward slashes (requires three consecutive key presses in either lowercase or uppercase
key modes)
17. Press Ok
18. Press Exit/Back repeatedly until the device is returned to the Advanced menu
19. Select “3. Restart Phone…”
20. Press “Yes” to begin the reboot sequence
Once the boot process has completed, the device will be provisioned for use in the BroadSoft BroadCloud PBX network. If the
station assignment process was properly completed prior to the reboot, the device will boot into a station specific

Polycom SoundPoint IP 560 Specifications

Display

display resolution	320 x 160 pixels
display type	backlit grayscale graphical LCD
LED backlight	custom intensity control

Power

power over ethernet	IEEE 802.3af
external power source	48V DC @ 380mA

Operating Environment

operating temperature	+10 to 40°C (+50 to 104°F)
operating relative humidity	20% to 85%, non-condensing
storage temperature	-40 to +70°C (-40 to +160°F)

Weight and Dimensions

dimensions	26.5 cm x 15 cm x 19 cm x 6.5 cm
phone weight	1.1 kg
unit box dimensions	12.5 in x 13.25 in x 3.5 in
unit box weight	1.8 kg