Polycom SoundPoint/SoundStation/VVX IP 
Series
Manual Reconfiguration Procedure
BroadSoft BroadCloud PBX  07/19/2017 
assigned/usable state.  If not, the device will boot into a default unassigned/unusable state, and will remain in this state until 
the site administrator has completed the station assignment process.  If this occurs, contact your site administrator and 
request that station assignment be completed for the device in question.  
WARNING: THIS PROCEDURE DESCRIBES HOW TO MANUALLY RECONFIGURE A POLYCOM SOUNDPOINT IP DEVICE TO WORK 
ON THE BROADSOFT BROADCLOUD PBX NETWORK. ONCE THIS PROCEDURE HAS BEEN COMPLETED, ANY PRIOR  
CONFIGURATION SETTINGS ON THE DEVICE WILL BE OVERRIDDEN, INCLUDING THE ADMINISTRATOR PASSWORD, AND THE  
DEVICE WILL ONLY BE USABLE ON THE BROADSOFT BROADCLOUD PBX NETWORK. THE DEVICE MUST BE RETURNED TO THE 
POLYCOM FACTORY DEFAULT CONFIGURATION BEFORE IT CAN BE USED ON ANY NETWORK OTHER THAN BROADSOFT 
BROADCLOUD PBX.  
Reset the phone to Factory Defaults before continuing.   
For SoundStation IP Series Models:  5000, 6000, 7000, DUO, TRIO 
1. Press the Menu button
2. Select “3. Settings…”
3. Select “2. Advanced…”
4. At the password prompt, enter key in 456 then press the Enter soft key
Note:
●
If the password is a known value other than 456, then enter that value instead 
●
If the password is not 456 and the actual password is not known, then the remainder of this procedure cannot 
be performed, and the device cannot be modified for use in the BroadSoft BroadCloud PBX network.  
5. Select “1. Admin Settings…”
6. Select “1. Network Configuration…”
7. Using the up/down arrows, highlight “Prov Server…”     then press Select
8. Using the up/down arrows, highlight “DHCP Menu:     …” then press Select
9. Using the up/down arrows, highlight “Boot Server:     …” then press Select
10. Using the up/down arrows, select “Static” then press Select
11. Press “Exit” to return to the Network Configuration menu
12. Using the up/down arrows, highlight “Server Menu:     …” then press Select
13. Using the up/down arrows, highlight “Server Type:     …” then press Select
14. Using the up/down arrows, select “HTTPS” then press Select
15. Using the up/down arrows, highlight “Server Address:     “ then press Select
16. Using the numeric keypad, enter the following case sensitive URL:
OLDER DEVICES - https://polycom.sipflash.com