Polycom
®
 SoundStation
®
 IP 5000 Phone User Guide
42
Receiving PTT Broadcasts
To receive a broadcast sent on a particular channel, you need to be subscribed 
to that channel. To subscribe to a channel, see Updating Channel Subscriptions 
on page 44.
How you receive a PTT broadcast depends on the broadcast priority, whether 
you’re in an active call, or if you’re allowed to receive broadcasts during active 
calls.
You’ll receive broadcasts on the channels you’re subscribed to as well as 
Channel 24 (the Priority channel) and Channel 25 (the Emergency channel). If 
you’ve enabled Do Not Disturb on your phone, you’ll only receive Emergency 
broadcasts. Non-emergency broadcasts won’t display or play on your phone.
When a broadcast ends, your phone emits an end of transmission beep and 
enters a 10 second waiting period. During this period, you can respond to the 
broadcast (see Replying to PTT Broadcasts on page 42).
Receiving PTT Broadcasts When You’re Not in an Active Call
If you receive a broadcast and you’re not in an active call, the broadcast 
immediately plays, regardless of the broadcast priority.
Receiving PTT Broadcasts During Active Calls
How you handle a broadcast when you’re in an active call depends on the 
broadcast priority and if you’re allowed to receive a broadcast when you’re in 
an active call.
If the broadcast is a Normal broadcast:
• If your phone is enabled to receive broadcasts during active calls, the 
broadcast immediately plays. You’ll hear both the original call and the 
broadcast. To listen to only the broadcast, hold or end the call.
• If your phone isn’t allowed to receive broadcasts during active calls, the 
broadcast displays as a held broadcast. To listen to the broadcast, scroll to 
the broadcast and press the Accept soft key.
If the broadcast is a Priority or Emergency broadcast, the broadcast 
immediately plays. You’ll hear both the original call and the broadcast. To 
listen to only the broadcast, hold or end the call.
Replying to PTT Broadcasts
When a broadcast ends, the broadcast enters a 10 second waiting period. 
During this period, the channel remains open to receive or send additional 
broadcasts.