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AT&T Voice DNA
®
 Quick Reference Guide 
for the Polycom
®
 SoundStation
®
 IP 6000 Phone 
Page 3 
 
Dialing Basics 
With AT&T Voice DNA, you don't need to use an out of network prefix (such as 9) when making calls. 
1.  Do one of the following: 
  Press the Call button. 
  Press the New Call soft key. 
  Press the Speakerphone button.  
2.  Enter the number, and then press the Dial soft key.  
  Enter the extension dialing prefix and the extension number. 
  Enter a 10-digit number, a 7-digit number within your own 
area code, or a special number (such as 411 or 911). 
Make a long distance 
call 
  Enter a 10-digit number. (You can enter 1 and the 10-digit 
phone number, but 1 isn't required.) 
Make an international 
call 
  Enter 011 (the international code) + country code + phone 
number.  
For more information, see the AT&T International Long Distance 
Dialing Guide at www.att.com/gen/general?pid=1881. 
Return the most recent 
incoming call 
1.  Press the Menu button.  
2.  Select Features, Call Lists, and either Missed Calls or Received 
Calls.  
3.  Scroll to select the number you want, and then press the Dial soft 
key. 
Redial the last number 
called 
  Press the Redial button.  
Redial a number called 
earlier 
1.  Press the Menu button.  
2.  Select Features, Call Lists, and Placed Calls. The Placed Calls 
list appears in the display window. 
3.  Select the number you want, and then press the Dial soft key: 
Hold a call and resume a 
call 
1.  To put a call on hold, press the Hold soft key.  
2.  To resume the call, press the Resume soft key. 
  Press the Call button or the End Call soft key.