Maintaining Polycom Trio
When the phone is not operating properly, you can investigate or troubleshoot issues along with any
other tasks your administrator may ask you to perform.
Investigate Warnings
When a phone is unable to perform certain tasks, a Warning icon displays in the status bar and on the
Settings icon on the Home screen.
The warning icon lets you know that your phone has one or more important issues. You can view
details about the issues from the Warnings screen.
Procedure
1 Navigate to Settings > Status > Diagnostics.
2 Select Warnings.
The Warnings screen is displayed listing any issues.
Related Topics
Maintaining Polycom Trio
Restart Your Phone
Your system administrator may ask you to restart the phone if it malfunctions or to assist in
troubleshooting.
Note Before you restart the phone, contact your system administrator. If the phone is
malfunctioning, you may be able to restore normal operation without restarting it.
Additionally, your system administrator may want to troubleshoot the phone before you
restart it. You do not need to restart the phone to update its configuration.
Procedure
1 Navigate to Settings > Basic.
2 Select Restart Phone.
A confirmation message is displayed.
Printed from Polycom, Inc. (http://documents.polycom.com) Page 95
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