Polycom, Inc.     3 
 
Which softphone applications are supported with VoxBox? 
•  VoxBox currently supports the following applications:  
➢  Polycom
®
 RealPresence
®
 Desktop 
➢  Skype for Business 
➢  Skype 
➢  BroadSoft UC-One 
➢  Cisco Jabber 
➢  Avaya One-X 
Bluetooth Connection  
How do I pair VoxBox with my smartphone or other device? 
•  Press and hold the Bluetooth button for two seconds to make the speakerphone discoverable. The 
Bluetooth button and status indicator flashes blue. 
•  On your smartphone or other device, enable Bluetooth and select Polycom VoxBox from the list of 
available devices. When your device is paired, the VoxBox’s status indicator flashes blue.  
Why can’t I pair my Bluetooth device with VoxBox? 
•  VoxBox uses the following Bluetooth profiles: HFP (version 1.6) and A2DP (version 1.3) 
•  If your Bluetooth device does not support one of these profiles, then it won’t be able to pair with 
VoxBox. 
How many devices can I pair with VoxBox at one time? 
•  You can pair up to 10 devices with VoxBox at one time. 
•  VoxBox can transmit audio for only one device at a time. For example, if VoxBox is paired with two 
devices and you are using your VoxBox for music playback on one device, when a call comes in on 
the other device, VoxBox accords higher priority to the call over playback. 
How do I connect VoxBox to my previously paired Bluetooth device (smartphone, 
tablet, or laptop)? 
•  Turn on VoxBox by pressing the power button for two seconds. 
•  VoxBox automatically connects to the previously paired device. 
How many devices can I connect to VoxBox at the same time? 
•  VoxBox can connect to two Bluetooth devices at one time. 
•  However, it streams audio from one device at a time.