Polycom, Inc. 5
How do I update the firmware on VoxBox?
• Connect VoxBox over USB to a computer with the companion application.
• On your computer, right-click the application icon and click Updates.
• In the Firmware Update section, click Update, if one is available.
Am I able to update VoxBox or the companion application during a call?
• No. If you try to update VoxBox during a call, a message displays asking you to disconnect the call
to update VoxBox.
Am I able to update the companion application during a call?
• No. If you try to update the companion application during a call, a message displays asking you to
disconnect the call to update the application.
Audio Performance
What is the optimum room coverage area for VoxBox?
• With a microphone range of 10 feet and maximum speaker output of 83dB at 0.5m from the
speaker, VoxBox can be used in a room with a dimension of up to 20 ft. X 20 ft.
VoxBox Companion Application.
Do I have to start the companion application every-time I restart my computer?
• No, once installed, the companion application automatically starts on system startup.
How do I know if the companion application is running?
• The companion application is displayed as a VoxBox icon in system tray.
How do I find the version of the companion application?
• Right-click the companion application and click About. The current software version displays.
• Alternatively, right-click the companion application and click Updates. The current software version
displays.
How do I update the companion application?
• On your computer, right-click the application icon in tray and click Updates.
• In the Software Update section, click Update, if one is available.
• Alternatively, you can download and install the latest version from http://polycom.com/VoxBox. The
previous version is uninstalled during the installation of the latest application.
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