Quick Tips for the Polycom
®
VVX
®
300 and VVX 310 Business Media Phones
3725-49087-002A | UC Software 5.3.0 or later | March 2015
Enter Data
Use the dialpad keys to enter information.
To type with the dialpad keys:
» Press a key repeatedly to view the character
options and stop to select.
To backspace, press .
To type other characters:
» Press Encoding or Mode.
When using the dialpad keys, use the 1, *, 0, and
# keys.
Place Calls
You can only have one active call in progress on
your phone.
You can use the handset, speakerphone, or
headset for calls. During a call, you can change
modes by picking up the handset, or by pressing
or .
To place a call:
» Do one of the following:
Pick up the handset, press or ,
enter the phone number, and press Send.
Enter the phone number, press Dial, and
pick up the handset, or press or .
From the Lines screen, press the Line
key, enter the phone number, and select
Send.
From the Home screen, select New Call,
enter the phone number, and press Send.
Select a Favorite from the home screen.
Select a contact from the Recent Calls
list and select Dial.
Select a contact from the Contact
Directory and select Dial.
Answer Calls
You can answer calls using the handset,
speakerphone, or a headset.
To answer a call:
» Do one of the following:
To answer with the speakerphone, press
or press Answer soft key.
To answer with the handset, pick up the
handset.
To answer with a headset, press .
End Calls
You can only end active calls. To end a held call,
you must resume the call first.
To end an active call:
» Replace the handset in the cradle, press
or , or press the End Call soft key.
To end a held call:
1 Highlight the held call and press Resume.
2 Press End Call.
Hold and Resume Calls
You can have multiple calls on hold and resume a
call at any time.
To hold a call:
» Highlight the call and press the Hold soft key
or press .
To resume a call
» Highlight the call and press the Resume soft
key or press .
Transfer Calls
You can transfer calls to any contact and choose
the way to transfer the call.
To transfer a call:
1 Press and hold the Transfer soft key or press
.
2 Choose Blind or Consultative.
3 Dial a number or choose a contact.
If you chose Blind, the call is transferred
immediately.
4 If you chose Consultative, press the
Transfer soft key or press after speaking
with your contact.
Forward Calls
You can forward an incoming call to a contact or
forward all incoming calls to a contact.
To forward an incoming call:
1 On the Incoming Call screen, select
Forward.
2 Enter your contact’s number and select
Forward.
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