Audio Calls
Topics:
• Placing and Answering Audio Calls
• Switch Among the Handset, Headset, and Speakerphone
• Mute and Unmute Audio
• Holding and Resuming Calls
• End an Active Audio Call
• Transferring Calls
• Parking and Retrieving Calls on the Skype for Business Server
• Managing Calls
• Ignoring or Rejecting Incoming Calls
• Redirecting Incoming Calls
VVX business media phones enable you to place and answer SIP calls, ignore incoming calls from all or
individual contacts, and perform server-dependent tasks.
Note: Some of the audio features available on VVX business media phones require access to the Basic
settings menu. If your phone requires a password to access the Basic settings menu, contact
your system administrator for assistance customizing your phone.
Placing and Answering Audio Calls
VVX business media phones can manage between eight and 24 audio calls depending on the model.
VVX 201 phones can manage a maximum of eight active, incoming, and held audio calls at a time. VVX
300 series, 400 series, 500 series, and 600 series phones can manage a maximum of 24 active,
incoming, and held audio calls at a time.
However, you can have only one active call in progress with numerous other incoming calls or calls on
hold on all phones. Additionally, your system administrator can set up your phone to have up to six lines
with unique extension numbers or the same extension number as other lines on your network.
Polycom, Inc. 38
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