LED State Phone State
Flashes red and green Camera is booting up
Flashes amber and green Camera firmware is updating
Flashes green Incoming video call
Green Video call is connected
Amber One of the following:
• Incoming call (no video or audio-only)
• Outgoing call
• Audio call is connected
• Video is muted
• Held call
• Camera shutter is open, but video is not enabled and camera is not
selected
Camera Messages
Message Action
Camera attached. Firmware sync in
progress, do not remove camera.
Your camera is upgrading. Do not remove your camera during this
process. The upgrade is complete when you receive a message stating
that either “firmware sync complete” or “upgrade failed”.
Camera firmware sync complete.
Camera ready.
Indicates that your camera is ready to use.
Camera firmware sync complete.
Contact administrator to enable
video.
Indicates that your camera is ready to use. However, your phone is not
enabled to send and receive video. Contact your system administrator to
enable video calls.
Camera firmware sync complete.
Camera rebooting.
Indicates that the camera firmware sync is finished and your camera is in
the process of rebooting.
Camera firmware sync complete.
Video available when next idle.
Indicates that your camera is ready to use for your next video call.
Camera attached, camera ready. Indicates that your camera is ready to use.
Camera attached. Contact
administrator to enable video.
Indicates that your camera is ready to use. However, your phone isn't
enabled to send and receive video. Contact your system administrator to
enable video calls.
Camera attached. Video available
when next idle.
Indicates that your camera is ready to use for your next video call.
Video Calls on VVX Business Media Phones
Polycom, Inc. 57
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