Call Park
Call Park can be a confusing concept, but is actually very simple to use. Call Park places a call on
a special type of hold that allows it to be picked up from any phone throughout your office,
rather than only from YOUR phone. This feature allows you to “park” a call, walk to any other
phone, then retrieve that call from your new location.
There are two types of Call Park: System Park and Park Zones. If you have Park buttons on your
phone, you’ll use Park Zone. Otherwise, use System Park.
System Park
When parking a call, you must assign an extension to that call so you can retrieve it after you
move to another phone. ANY extension may be used, as this is just a placeholder to retrieve
the call later. For simplicity, park the call at the extension of the person the call is for.
PARKING A CALL
While on a call, press the Transfer softkey
Dial *68
Enter the extension (of whom the call is for) followed by Pound (#)
The parked caller will now be placed on hold
Hang up
PARK PICKUP
To retrieve a parked call
Dial *88
Enter the extension where the call was parked or pick up the handset and continue your
call
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