DIRECT TRANSFER TO VOICE MAIL
If a coworker is out of the office or does not want to be interrupted, you may send a call directly
into voicemail. The receiving extension will not ring and will not show a missed call. If the caller
leaves a message, the message will be delivered in the usual way.
While on a call, press the Transfer softkey
Dial *55
Dial the extension number
Press Pound (#)
You may now hang up the handset
CHANGING TRANSFER DEFAULT
If you do many more blind transfers than consulted transfers, you can change the default
transfer type to blind.
Press the Home button
Press the right arrow about five times to highlight Settings (the Gear icon)
Press 1 on keypad, or scroll to and select onscreen Basic
Press 1 on keypad, or scroll to and select onscreen Preferences
Press 10 on keypad, or scroll to and select onscreen Default Transfer Type
Use the up and down arrows to scroll to Blind
Press the Select softkey to choose Blind
Now you can swap the above instructions for blind and consulted transfer
Three-Way Calling/Conference Call
This is a standard function that allows you to talk to two parties at the same time. If your
account is configured as an Executive User, you may speak to up to five parties at once.
While on an active call, let Caller A know you’ll be right back with Caller B
Press the Confrnc softkey (this puts Caller A on hold)
Dial Caller B’s number, press Pound (#) to send the digits immediately
After Caller B answers, let him know you will be conferencing in Caller A
Press the Confrnc softkey
Now everyone is together
Your display will show Conference
When you have finished speaking with everyone, press the End Call softkey to be certain
everyone is disconnected.
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