R38-410 v1.0    TelNet OfficeEdge Complete Reference Guide  | 1 | 
   
  
 TelNet OfficeEdge℠ Complete  | Polycom VVX410 IP Phone . 
 Reference Guide. 
 IP Phone/Calling Features   Voice Mail  Personal Assistant Toolbar  . 
 Dialing 
To dial phone number or extension  
Lift your handset and dial the phone number, (OR, with 
handset on-hook, dial number and press Dial or press 
Speakerphone button   ).  For: 
  Local call – dial the 7-digit local number 
  Long distance – dial the 10-digit phone number  
(area code + local number) 
  International – dial 011 + country code + city code + 
number 
  Internal extension – dial the 4-digit extension 
 
To Speed Dial – (requires set up)  
1)  Press 1-digit code, or # plus 2-digit code assigned to the 
number you want to dial.   
2)  Then lift handset, press Speakerphone button or press Dial. 
Note: If account codes are assigned to your phone, you may be 
prompted to enter a code to complete the call. 
 
 Phone Guide 
Polycom VVX410 model phone  
 
Main Keys 
 Home      
Headset   
 
 Mute
 
  Speakerphone  
 
NOTE:  Be sure to use a surge protector with your phone. 
 
 
 
 
 Your Phone Calling Features 
Phone Views 
Your phone has four main Views: Home, Calls, Active Call and 
Lines View (the default). 
To change Views: 
  For Home View, press  . 
  Press   again to alternate between Home and Lines 
View. 
Note:  If your phone is idle, you can access Home and Lines 
view.  If your phone has multiple calls, or one held call, you can 
access Home, Lines and Calls view. 
Home View 
Home View displays icons you can select to access phone 
functions. 
 
Lines View 
Lines View displays your phone Lines, monitored Lines (if 
enabled), Favorites, and soft keys. 
 
If your phone is idle, you can: 
  Press a Line key to access the dialer. 
  Press a monitored Line or Favorite to call that number. A 
monitored line (BLF Key) will show a flashing green bar if it 
is ringing and a solid red bar if it is on a call.