Changing the Way Calls are Answered
Change the way calls are answered by doing the following:
Forwarding all calls to another person.
Rejecting calls from a contact.
Diverting calls from a contact to another person.
Temporarily refusing all calls by enabling Do Not Disturb.
Forwarding all calls to another person
1. From Home view, select Forward. (You can also select Settings from Home view, and select
Features > Forward, or if your phone is idle, press Forward from Lines view.)
2. From the Forwarding Type Select screen, select the forwarding type you want:
a. Always—To forward all incoming calls.
b. No Answer— To forward all unanswered incoming calls.
c. Busy— To forward calls that arrive when you’re already in a call.
3. Enter the forwarding number, and select Enable. If you selected the No Answer option, you can
enter the number of rings before your phone forwards the call. A value of 2 is recommended.
The forwarding number you chose displays in the status bar, as shown
next. In this example, the line is forwarded to 2327.
If a phone line is idle, Lines view displays the forwarding icon, , next to the phone line, as shown next.
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