For
prompt assistance, please have the following
information available to give the Customer
Assistance
Representative:
Your name, address, home and business
telephone numbers
Vehicle Identification Number
(This
is available
from the vehicle registration or
title,
or the plate at
the top left of the instrument panel and visible
through the windshield.)
0
Dealership name and location
Vehicle delivery date
and
present mileage
Nature of concern
We encourage
you
to
call
us
so
we
can
give
your
inquiry
prompt attention. However, if you wish to write Pontiac,
address your inquiry to:
Pontiac-GMC Customer Assistance Center
P.O. Box 436008
Pontiac,
MI
48343-6008
In Canada, write to:
General Motors
of
Canada Limited
Customer Communication Centre,
163-005
1908
Colonel Sam Drive
Oshawa, Ontario L1H
8P7
Refer to
your
Warranty
and Owner Assistance Information
booklet for addresses of
GM
Overseas offices.
When
contacting Pontiac, please remember
that
your
concern
will
likely
be
resolved in the dealership, using the
dealer’s fadities, equipment and personnel. That is why we
suggest you follow
Step
One first
if
you have a concern.
Customer Assistance for Text
Telephone
(TTY)
Users
To
assist customers who are deaf, hard of hearing, or
speech-impaired and who use Text Telephones
(TTYs),
Pontiac has TTY equipment available at its Customer
Assistance Center. Any TTY user can communicate
with
Pontiac by dialing: 1-800-833-PONT.
(TTY
users in
Canada can dial
1-800-263-3830.)
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