PROLiNK PROFESSIONAL I Series - Specifications; Technical Specifications

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4. Troubleshooting
If the UPS system does not operate correctly, please solve the problem by using the table below.
Symptom
Possible cause
Remedy
LED2 and LED5 will flash at the
same time. And alarm is sounding
every second.
The external or internal
battery is incorrectly
connected.
Check if all batteries are
connected well.
LED5, LED7, LED8 and LED9 will
be on at the same time and alarm
is sounding continuously.
Battery voltage is too high
or the charger is fault.
Contact your dealer.
LED5, LED8, LED9 and LED10 will
be on at the same time and alarm
is sounding continuously.
Battery voltage is too low
or the charger is fault.
Contact your dealer.
LED5 and LED6 will flash at the
same time and alarm is sounding
twice every second.
UPS is overload
Remove excess loads from
UPS output.
UPS is overloaded. Devices
connected to the UPS are
fed directly by the electrical
network via the Bypass.
Remove excess loads from
UPS output.
After repetitive overloads,
the UPS is locked in the
Bypass mode. Connected
devices are fed directly by
the mains.
Remove excess loads from
UPS output first. Then shut
down the UPS and restart
it.
LED5 and LED6 will be on at the
same time. And alarm is
continuously sounding.
The UPS shut down
automatically because of
overload at the UPS output.
Remove excess loads from
UPS output and restart it.
Battery backup time is shorter
than nominal value
Batteries are not fully
charged
Charge the batteries for at
least 5 hours and then
check capacity. If the
problem still persists,
consult your dealer.
Batteries defect
Contact your dealer to
replace the battery.