ActivPanel User Guide 51
Troubleshooting
Ink does not work correctly with
the pen display.
There may be a problem with the Ink preferences. Remove the
damaged preference files as follows. They will be re-created when
you enable handwriting recognition.
1.
Open the System Preferences pane, choose Show All and select
Ink. Then turn off handwriting recognition.
2. From the Go menu, choose your Home. Open the Library and
Preferences folders. Remove the following preferences:
•
com.apple.ink.framework.plist
•
com.apple.ink.inkpad.plist
•
com.apple.ink.inkpad.sketch
3. Go back to System Preferences and Ink, and then enable
handwriting recognition.
4. Test the Ink function using your ActivPanel pen display and pen.
If this procedure does not resolve your problem with Ink, contact
Apple Support for further assistance. We are not the software
manufacturer for Ink and we are limited in our abilities to support a
third party software application.
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