To Next PageTo Next PageWhy Prosonic DVR can’t perform moving recording or alarm recording?
If your Prosonic DVR isn’t performing moving recording or alarm recording, make sure the time period set for these functions is valid. The end time must be set later than the beginning time.
How to fix Prosonic DVR that isn’t starting with power connected?
If your Prosonic DVR isn't starting when you connect the power supply, make sure the power switch on the rear panel is turned to the “ON” position. Also, check if the indicator light on the front panel is illuminated.
What to do if Prosonic DVR restarts repeatedly after self detection?
If your Prosonic DVR is restarting repeatedly after the self-detection process, examine the hard drive. Verify the HDD hasn’t been formatted or has a fault. Also, check the DVR's power supply. As an additional step, disconnect the network cable and restart the DVR.
Why does my Prosonic DVR system stay in self detection after boot logo?
If your Prosonic DVR system remains stuck in self-detection after displaying the boot logo, check the HDD connection and condition. Make sure the HDD and cable are in good condition. To test the HDD, remove it and power on the DVR. If the DVR starts normally without the HDD and shows "No HDD, continue?", click "Yes" to proceed.
What to do if Prosonic DVR restarts repeatedly after long time running?
If your Prosonic DVR is restarting repeatedly after running for a long time, check for damaged sectors on the HDD. Also, check to see if the video signals are normal. If the issue persists even after stopping video input, disconnect and reconnect the DVR's power supply. Check the DVR's power supply.
Why are Prosonic DVR images in monitor or TV set black and white?
If your Prosonic DVR images in monitor or TV set are black and white, check that the video input, DVR, and monitor/TV systems are all aligned. If they aren't uniform, set the monitor or TV to “Auto”.
Why is image playing slow on Prosonic DVR?
If the image playback on your Prosonic DVR is slow, check whether slow playing is enabled. The DVR supports 1/2, 1/4, 1/8, and 1/16 speed slow playing.
Why Prosonic DVR recording isn’t continuous?
If the recording on your Prosonic DVR isn’t continuous, and you're using manual or timing recording, check whether the power supply was interrupted or if there were voltage abnormalities during the recording process.
Why Prosonic can’t perform timing recording or can’t record any data within the period?
If your Prosonic DVR isn’t performing timing recording, or recording any data within the specified period, ensure the timing recording period is valid. Time points should be within 00:00-24:00, and the end time must be later than the beginning time.
Why is the boot process of Prosonic DVR slow?
If the boot process of your Prosonic DVR is slow, it could be due to the system searching through a large amount of data during startup, or the HDD may have errors causing repeated detection attempts. If too much data is saved on the HDD, the boot time will be longer.
Overview of the Digital Video Recorder (DVR) and its capabilities in security and surveillance.
Details on the DVR's system mode, compression methods, display, recording, and motion detection features.
Procedure for verifying the DVR's appearance and completeness of accessories before installation.
Steps for installing the DVR, including hard disk installation and proper placement for ventilation.
Description of the DVR's front panel components and their functions.
Details the buttons and functions of the remote controller for operating the DVR.
Instructions on using the mouse for menu selection and confirmation on the DVR interface.
Guide on navigating the DVR's menu system, including password protection and access.
Explains how to use the input method interface for text entry, including switching between modes.
Describes various symbols and indicators displayed on the screen during DVR operation.
Steps and notes for powering on the DVR, including initial checks and disk status.
Procedure for setting the correct date and time on the DVR before recording.
Configuration options for video recording, including quality, frame rate, audio, and secret recording.
How to enable secret recording, which hides scenes and prevents playback during the process.
Instructions on playing back recorded video, including navigation and control.
How to pause recording and view playback frame by frame.
Explanation of performing recording and playing simultaneously, with performance considerations.
Steps to search for and play recorded video files based on various criteria.
Procedure for safely shutting down the DVR, including handling alarm states.
Settings related to the DVR's local display, including output system, language, brightness, and transparency.
Details on the two modes of password operation (activated vs. deactivated) for menu access.
Configuration options for image settings, including resolution, brightness, contrast, and privacy masking.
How to define and set masked areas within an image to shield sensitive zones.
Procedure for setting image masks, including area selection, copying settings, and saving.
Configuration of alarm processing, including triggering images, buzzer, upload, output, and recording times.
Steps to configure settings for detecting and processing video loss alarms.
Configuration of motion detection, including sensitivity, area setting, and processing.
Settings for video recording, including channel selection, image quality, frame rate, and secret recording.
Instructions for setting up scheduled video recording based on date and time.
Configuration of network parameters, including IP address, subnet mask, gateway, and DNS.
Customizing external alarm inputs and outputs, including type, linkage, and delay.
Handling of abnormal events like Hard Disk Full or Hard Disk Error, with options for reminders.
Configuration of serial port devices, such as PTZ decoders and control keyboards.
Setting up automatic cruising paths for PTZ cameras.
Configuration for PTZ lens control, including serial port settings and equipment selection.
Detailed instructions on controlling PTZ lens functions using front panel buttons.
Configuration of preview settings, including interval time and display rules.
Managing user accounts, authorities, and logs for system access control.
Setting user privileges and permissions for different roles like administrator and operator.
Instructions for playing back backup video files.
Steps to search and play video recordings based on specific time periods.
Methods for backing up data to USB devices, CD-RW, or network.
Accessing various utility tools for DVR maintenance and configuration.
Restoring the DVR to its default factory settings.
Procedure for upgrading the DVR's software via network or USB.
Managing hard disk settings, including password changes and formatting.
Steps to restore data from the hard disk.
Information about the HDD check function, noting its current unavailability.
Viewing and managing system logs of all DVR operations.
Displaying detailed system information about the DVR.
Highlights the powerful multi-channel management, multi-language support, and user management functions of NETDVR software.
System requirements and configuration for the NETDVR software, including OS, hardware, and bandwidth.
Instructions on launching the NETDVR software from the desktop.
Overview of the NETDVR software's main interface and initial setup options.
Adding and configuring video recorder channels, including IP address, name, and password.
Managing user accounts, setting authorities, and creating guest accounts within the NETDVR software.
Configuring proxy server settings for accessing DVRs through a proxy.
Setting the number of channels to be displayed and managed in the NETDVR software.
Selecting the display language for the NETDVR software.
Customizing the visual appearance of the NETDVR software.
Configuring local settings, including image quality and backup storage paths.
Instructions for closing the NETDVR software application.
Overview of the context menu options available when right-clicking in the display area.
Methods for connecting to and viewing DVR scenes, including default DVR selection.
Configuring and initiating patrol mode for multiple DVRs within a channel.
Capturing single frame images from video streams and saving them.
Starting and stopping video recording for selected DVRs.
Enabling audio monitoring and selecting specific channels for audio playback.
Adjusting image quality and frame rate for live video streams.
Exiting the NETDVR software.
Controlling pan/tilt movement of cameras using front panel keys and decoder address settings.
Using network control for pan/tilt functions, including sub-channel and direction controls.
Modifying PC's Internet Options to ensure proper compatibility with DVR remote access.
Accessing and viewing DVR images through Internet Explorer by entering the DVR address and credentials.
Viewing field images from the DVR, including selecting channels and code flows.
Adjusting the frame rate for viewing video streams in the IE player.
Playing and backing up video recordings from the DVR, with options for channel selection and bandwidth management.
Capturing still images from video streams and saving them.
Playing back captured images or backed-up video files.
Monitoring audio from selected channels during video playback.
Controlling video playback, including pause, frame-by-frame viewing, zoom, and maximizing.
Achieving PTZ control over multiple devices through serial ports while viewing field.
Accessing and operating the DVR's remote menu through the IE player interface.
Troubleshooting common issues related to DVR startup, self-detection, and general breakdowns.
Troubleshooting problems related to image display, such as black and white images or no display.
Troubleshooting issues with audio, timing recording, continuous recording, and data backup.
Overview of the Digital Video Recorder (DVR) and its capabilities in security and surveillance.
Details on the DVR's system mode, compression methods, display, recording, and motion detection features.
Procedure for verifying the DVR's appearance and completeness of accessories before installation.
Steps for installing the DVR, including hard disk installation and proper placement for ventilation.
Description of the DVR's front panel components and their functions.
Details the buttons and functions of the remote controller for operating the DVR.
Instructions on using the mouse for menu selection and confirmation on the DVR interface.
Guide on navigating the DVR's menu system, including password protection and access.
Explains how to use the input method interface for text entry, including switching between modes.
Describes various symbols and indicators displayed on the screen during DVR operation.
Steps and notes for powering on the DVR, including initial checks and disk status.
Procedure for setting the correct date and time on the DVR before recording.
Configuration options for video recording, including quality, frame rate, audio, and secret recording.
How to enable secret recording, which hides scenes and prevents playback during the process.
Instructions on playing back recorded video, including navigation and control.
How to pause recording and view playback frame by frame.
Explanation of performing recording and playing simultaneously, with performance considerations.
Steps to search for and play recorded video files based on various criteria.
Procedure for safely shutting down the DVR, including handling alarm states.
Settings related to the DVR's local display, including output system, language, brightness, and transparency.
Details on the two modes of password operation (activated vs. deactivated) for menu access.
Configuration options for image settings, including resolution, brightness, contrast, and privacy masking.
How to define and set masked areas within an image to shield sensitive zones.
Procedure for setting image masks, including area selection, copying settings, and saving.
Configuration of alarm processing, including triggering images, buzzer, upload, output, and recording times.
Steps to configure settings for detecting and processing video loss alarms.
Configuration of motion detection, including sensitivity, area setting, and processing.
Settings for video recording, including channel selection, image quality, frame rate, and secret recording.
Instructions for setting up scheduled video recording based on date and time.
Configuration of network parameters, including IP address, subnet mask, gateway, and DNS.
Customizing external alarm inputs and outputs, including type, linkage, and delay.
Handling of abnormal events like Hard Disk Full or Hard Disk Error, with options for reminders.
Configuration of serial port devices, such as PTZ decoders and control keyboards.
Setting up automatic cruising paths for PTZ cameras.
Configuration for PTZ lens control, including serial port settings and equipment selection.
Detailed instructions on controlling PTZ lens functions using front panel buttons.
Configuration of preview settings, including interval time and display rules.
Managing user accounts, authorities, and logs for system access control.
Setting user privileges and permissions for different roles like administrator and operator.
Instructions for playing back backup video files.
Steps to search and play video recordings based on specific time periods.
Methods for backing up data to USB devices, CD-RW, or network.
Accessing various utility tools for DVR maintenance and configuration.
Restoring the DVR to its default factory settings.
Procedure for upgrading the DVR's software via network or USB.
Managing hard disk settings, including password changes and formatting.
Steps to restore data from the hard disk.
Information about the HDD check function, noting its current unavailability.
Viewing and managing system logs of all DVR operations.
Displaying detailed system information about the DVR.
Highlights the powerful multi-channel management, multi-language support, and user management functions of NETDVR software.
System requirements and configuration for the NETDVR software, including OS, hardware, and bandwidth.
Instructions on launching the NETDVR software from the desktop.
Overview of the NETDVR software's main interface and initial setup options.
Adding and configuring video recorder channels, including IP address, name, and password.
Managing user accounts, setting authorities, and creating guest accounts within the NETDVR software.
Configuring proxy server settings for accessing DVRs through a proxy.
Setting the number of channels to be displayed and managed in the NETDVR software.
Selecting the display language for the NETDVR software.
Customizing the visual appearance of the NETDVR software.
Configuring local settings, including image quality and backup storage paths.
Instructions for closing the NETDVR software application.
Overview of the context menu options available when right-clicking in the display area.
Methods for connecting to and viewing DVR scenes, including default DVR selection.
Configuring and initiating patrol mode for multiple DVRs within a channel.
Capturing single frame images from video streams and saving them.
Starting and stopping video recording for selected DVRs.
Enabling audio monitoring and selecting specific channels for audio playback.
Adjusting image quality and frame rate for live video streams.
Exiting the NETDVR software.
Controlling pan/tilt movement of cameras using front panel keys and decoder address settings.
Using network control for pan/tilt functions, including sub-channel and direction controls.
Modifying PC's Internet Options to ensure proper compatibility with DVR remote access.
Accessing and viewing DVR images through Internet Explorer by entering the DVR address and credentials.
Viewing field images from the DVR, including selecting channels and code flows.
Adjusting the frame rate for viewing video streams in the IE player.
Playing and backing up video recordings from the DVR, with options for channel selection and bandwidth management.
Capturing still images from video streams and saving them.
Playing back captured images or backed-up video files.
Monitoring audio from selected channels during video playback.
Controlling video playback, including pause, frame-by-frame viewing, zoom, and maximizing.
Achieving PTZ control over multiple devices through serial ports while viewing field.
Accessing and operating the DVR's remote menu through the IE player interface.
Troubleshooting common issues related to DVR startup, self-detection, and general breakdowns.
Troubleshooting problems related to image display, such as black and white images or no display.
Troubleshooting issues with audio, timing recording, continuous recording, and data backup.
General| Category | DVR |
|---|---|
| Video Compression | H.264 |
| Remote Viewing | Yes |
| Motion Detection | Yes |
| Operating System | Embedded Linux |
