Possible cause
You are looking through glass.
Solution
Remove the glass or change the viewing position to avoid it.
☐
Poor image quality / Reduced detection distance
Possible cause
These problems may occur during observation in adverse weather conditions (snow, rain,
fog, etc.).
☐
Smartphone or tablet cannot be connected to the device
Possible cause
Device password has been changed.
Solution
Delete the network and connect again using the password saved in the device.
Possible cause
The device is in an area with too many Wi-Fi networks that may be causing signal
interference.
Solution
To ensure a stable Wi-Fi connection, relocate the device to an area with fewer or no Wi-Fi
networks.
More information on solving problems with connection to Stream Vision by following the
link.
☐
Missing or interrupted broadcasting via Wi-Fi
Possible cause
The smartphone or tablet is beyond reliable Wi-Fi range. There are obstacles between
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