Troubleshooting
For a new installation, typical problems are related to the installation
or configuration process. Start at step 1 in the Troubleshooting
Steps section and proceed until the problem is found and resolved.
For an existing installation (previously working), determine
whether anything has been changed at the site. For instance, Has
there been any new construction? This includes any changes to the
site, adding units, reconfiguring units, changing or adding video
surveillance components, changing any electrical wiring, roofing
changes, painting, etc. Even with a small change, wiring can be
disturbed or disconnected or something new can interfere with
equipment operation.
Keep thorough notes during troubleshooting to compare against
and to help find problems, prevent confusion, and save time if site
service by a technician is required.
APEX Access Device
50
114A3863.E rev. 7-2017
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