6
Are any other devices set to the same address as the
APEX?
Check the addresses on all of the devices, or disconnect the APEX
and run the system setup report on the controller. If the system
setup report shows the remote number (address) assigned to
the APEX as being ON LINE with the APEX disconnected, then
another device is sharing the same address.
Yes – Change one of the
devices and retest
No – Proceed to the step 7
7
Is the maximum number of remotes in the controller set
to a number greater than the address of the APEX?
Run the system setup report from the controller or check the
value under function 14. If the value is lower than the address of
the APEX, the controller will not try to communicate with it.
Yes – Change the
maximum number of
remotes and retest
No – Contact Technical
Support if the APEX is still
not working.
APEX Access Device
54
114A3863.E rev. 7-2017
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