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The SP-800 should be stored in the temperature range of 0 to 140°F (-18 to 60°C) and relative humidity
less than 85% at 106 °F (41 °C). Do not leave the SP-800 in a parked vehicle. The temperature inside
a parked vehicle can reach above 150 °F in summer and -20 °F in winter. Exposing the SP-800 to
extreme temperature or humidity will cause a gradual decay in performance of colorimetric
measurements and require more frequent calibrations.
During storage and transportation, do not leave a sample vial in the sample vial compartment. Close
the lid of the sample vial compartment during storage and transportation.
Replace batteries when the SP-800 displays a warning message indicating LOW BATTERY voltage.
Remove batteries from the SP-800 battery compartment if the SP-800 is going to be placed in storage
for a long period time.
When the SP-800 is shipped, a desiccant pack is included in the desiccant compartment underneath
the cover of the battery compartment. It is recommended that a new desiccant pack is replaced each
time the batteries are replaced.
9 Troubleshooting
The SP-800 will prompt a warning message if it detects an abnormal condition or operation. On screen
prompts direct the user to take appropriate corrective actions in most cases.
If an unspecific error occurs or the SP-800 cannot be turned on, reboot the instrument by taking a
battery out of the battery holder and re-install the battery.
If the SP-800 has been idle for more than two months and cannot be turned on, replace all four batteries
with four new AA alkaline batteries.
A diagnostics page can be launched by press the SYS icon in the main page. The software version and
its associated hash code can be found in the diagnosis page. Contact Pyxis professionals at
service@pyxis-lab.com and provide with following information to ensure high quality technical support.
Table 4 Contact Information
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